2015
Very good 7.7
Based on 1579 reviews

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Very good



based on 1579 reviews
  • Cleanliness 7.6
  • Facilities 7.1
  • Location 8.3
  • Room comfort and quality 7.8
  • Service 7.7
  • Value for money 7.6
  • Food and dining 7.3
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Khaira from Indonesia
Business traveler
Deluxe Thematic Room
Stayed one night in April 2015
good breakfast
the room is not too clean but the breakfast is good and the location is near the mall and food stall
Reviewed March 28, 2016

Ari from Indonesia
Couple
Superior Double or Twin Room
Stayed one night in March 2016
Not really bad
clean room, good room service, nice food
Good place to rest n enjoy the holiday
Reviewed March 24, 2016

Beng from Singapore
Solo traveler
Standard New Style
Stayed 3 nights in March 2016
1st Visit to Surabaya
The location is central. However the heavy traffic in the area is a big minus, just like in Kuala Lumpur & Bangkok. Food wise is a real challenge for visitors as those available cater mainly to locals and mostly deep fried! The most restaurants can be found at Tundungan Mall, about 20 minutes walk away. Even then the choice of food is mainly Indonesian. To sum up Surabaya is not an ideal tourist destination.
Reviewed March 21, 2016

Beng from Singapore
Solo traveler
Standard New Style
Stayed 3 nights in March 2016
1st Visit to Surabaya
The location is central. However the heavy traffic in the area is a big minus, just like in Kuala Lumpur & Bangkok. Food wise is a real challenge for visitors as those available cater mainly to locals and mostly deep fried! The most restaurants can be found at Tundungan Mall, about 20 minutes walk away. Even then the choice of food is mainly Indonesian. To sum up Surabaya is not an ideal tourist destination.
Reviewed March 21, 2016

Felix from Indonesia
Solo traveler
Standard New Style
Stayed one night in March 2016
Improvement hotel
1. quick front desk, 2. big lobby 3. clean
Good relationship with agoda,, special room rate, at central surabaya, this hotel is near plaza surabaya, wtc, gubeng train station, recomended hotel for tourist ,, pat pajamas caffe at outside,, value 8/10 😃
Reviewed March 21, 2016

Felicia from Indonesia
Business traveler
Standard New Style
Stayed one night in April 2015
so so
location, staff, food
it was a so so experience, nothing special about this hotel. good enough for value, don't think will be coming back
Reviewed March 21, 2016

Sanny from Indonesia
Business traveler
Standard New Style
Stayed one night in March 2016
clean, good location
clean, spacious room and good location
room was clean and spacious. location at the central surabaya so easy to access to anywhere.
Reviewed March 20, 2016

Saptarina from Indonesia
Family with older children
Superior Double or Twin Room
Stayed 2 nights in March 2016
Lower your expectation
Spacious room, friend staff, great location
When I was there 3 years ago, the room is very nice overviewing Surabaya town hall. But now the condition is quite neglected. The superior room is still an old room only with new decoration. The bed is jumpy and not 4 star quality. I understand they are currently under renovation, but for 4 stars hotel, it shouldn't downgrade the room quality.
Reviewed March 18, 2016

reginald from Australia
Solo traveler
Standard New Style
Stayed one night in October 2015
its a great hotel
location, breakfast, room.
stayed there many times. great location, friendly staff excellent breakfast.
Reviewed March 18, 2016

Yoel from Indonesia
Family with older children
Superior
Stayed one night in March 2016
The FO staff were super friendly
Staff, food and room
The FO staff that checked us in was very acommodating.
Reviewed March 16, 2016


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