Recent customer comments

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based on 91 reviews
  • Cleanliness 6.0
  • Facilities 8.0
  • Location 6.7
  • Room Comfort/Standard 6.1
  • Service 6.3
  • Value for money 6.7
  • Food/Dining 5.6
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Karyanto from Indonesia
Business travelers
Stayed 1 night in January 2014
lots of ants and not so comfy bed
friendly staff, location, food
Reviewed March 04, 2014

syaiful from Indonesia
Junior Suite
Stayed 7 nights in December 2013
not likely a hotel
easy access to airport
not likely a hotel with 3 stars, this is isn't suitable to get a star rate. no window, dirty and no hot water in the bath room. bad quality tv picture, small elevator, poor breakfast with limited menu, i stayed for a week there and there so breakfast specially make me bored. most of the staff isn't friendly. small smoking area..
Reviewed December 31, 2013

Muhammad from Malaysia
Families with older children
Family Suite
Stayed 3 nights in December 2013
average..nothing special
the room is so hot...the air cond takes time to blow the air
Reviewed December 17, 2013

Koh from Singapore
Solo travelers
Stayed 1 night in November 2013
Budget hotel
The glass for brushing teeth in the toilet is very dirty. At night, the most of the lights in the lobby is switched off with a few staff at the reception. The only good thing is that it is cheap.
Reviewed November 27, 2013

JASON from Malaysia
Business travelers
Stayed 2 nights in November 2013
Bad Experience
Nightmare staying in this hotel, when we check in that time the room was not prepared and was stink and dirty. There is no windows as well for this hotel, and the toilet is smelly.After much complaining they change me to another room, but still the toilet was not clean. The shower sometimes hot water not working. Really a nightmare staying in this hotel.
Reviewed November 07, 2013

Wadi from Indonesia
Business travelers
Stayed 2 nights in October 2013
Very affordable
Affordable, centrally located, near to plenty of local food
Jus fine enough with the price offered, eatable breakfast with not many variety, room clean with tidy bed, and most importantly, internet available without any down time. Recommended for business and backpacker
Reviewed October 06, 2013

Hendrik from Indonesia
Stayed 1 night in August 2013
small room,quite tidy. and a bit noisy
Reviewed September 02, 2013

Guntur from Indonesia
Stayed 2 nights in July 2013
Simple and nice hotel
Value for Money, West Surabaya Location, No Frill Hotel
We stayed there for our relative wedding. It was nice, simple and quiet hotel. Breakfast was provided at buffet small variety of foods. Good location in West Surabaya. One of the best value for money hotel in West Surabaya!
Reviewed July 18, 2013

Sucipto from Indonesia
Families with older children
Family Suite
Stayed 1 night in July 2013
Nice Hotel for Short Stay
Cheap Price, Clean, and Close to Several Shopping Centres (by vehicle)
Reviewed July 06, 2013

Maria from Indonesia
Stayed 1 night in June 2013
Not good not bad
Not much, just quite cheap
Reviewed July 03, 2013


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