Recent customer comments

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Very good



based on 1768 reviews
  • Cleanliness 7.9
  • Facilities 7.5
  • Location 8.0
  • Room Comfort/Standard 7.8
  • Service 7.8
  • Value for money 7.6
  • Food/Dining 7.6
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Kee from Singapore
Business travelers
Superior Room
Stayed 2 nights in April 2013
Good Business Hotel
Clean, Comfortable and Well Located.
Reviewed May 12, 2013
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Eddy from Indonesia
Business travelers
Superior Room
Stayed 2 nights in April 2013
Great stay
friendly staff, great rooftop dining, very close to major shopping centers
this hotel was not so expensive but it have a perfect location which is very near to major shopping centers in Surabaya (Ciputra & Town Square) and the toll highway really makes it a great place to stay. Room wasnt so big but its good enough for two and the bathroom is very big and clean too.
Reviewed May 10, 2013
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Siow from Malaysia
Business travelers
Superior Room
Stayed one night in April 2013
Strategic location
Strategic location, friendly staff, near by with shopping mall and airport
Reviewed May 06, 2013
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Chee from Singapore
Solo travelers
Deluxe King Size Room
Stayed one night in April 2013
Clean,comfortable and value for money 4-star hotel
The hotel is clean and comfortable with aesthetically-pleasing design. The breakfast was very good with a good spread of local and western cuisine. A huge,modern shopping mall is 5-minutes walk away.
Had a very pleasant stay at Java Paragon. Booked a deluxe room but was upgraded to a executive suite upon check-in. The suite was, of course, very nice. A huge, modern shopping mall was 5-minutes walk away although it wasn't compelling relative to the malls I am used to back in Singapore. The breakfast spread was very good and the food is delicious. The staff at breakfast was attentive and was quick to clear used plates and provide you with new cutlery. There is a roof-top bar which I discovered only before checking out. Looked like a nice place to chill over some drinks in the evenings.
Reviewed May 06, 2013
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GOEIJ from Indonesia
Business travelers
Superior Room
Stayed one night in April 2013
its was a nice stay, nice rest
quiet, near to city, reasonable price
Reviewed April 29, 2013
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Febry from Indonesia
Solo travelers
Superior Room
Stayed 2 nights in April 2013
Good. It could be better.
Great staff, clean, location
Please provide plug next to the bedroom. Have some electrical problem. It solved after 4phone calls to reception. Tv also have problem with the screen but get changed straight away. Overall okay
Reviewed April 26, 2013
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David from Indonesia
Couples
Superior Room
Stayed 2 nights in February 2013
pleasant room
pleasant room with comfortable bed and good service
Reviewed April 26, 2013
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Bill from Canada
Business travelers
Executive Floor Deluxe King Size Room
Stayed 2 nights in September 2012
nice hotel, comforable and friendly staff.
high speed internet, business centre, good staff service.
Reviewed April 26, 2013
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Bill from Canada
Business travelers
Superior Room
Stayed 2 nights in September 2012
nice hotel, comforable and friendly staff.
high speed internet, business centre, good food.
Reviewed April 26, 2013
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Lip from Singapore
Solo travelers
Superior Room
Stayed 2 nights in April 2013
Pleasant, peaceful, slow internet at times
Reasonable breakfast, good restaurant food
My first impression of the hotel was its quiet environment, nicely shielded from the busy Jalan Mayjen Sungkono. My initial impression of the guest room was that it was smelly, giving the feeling that the room has not been occupied for a long time.
Reviewed April 24, 2013
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