Verified traveler reviews

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Very good



based on 1771 reviews
  • Cleanliness 7.9
  • Facilities 7.5
  • Location 8.0
  • Room Comfort/Standard 7.8
  • Service 7.8
  • Value for money 7.6
  • Food/Dining 7.6
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YAWIN from Indonesia
Business travelers
Stayed 1 night in March 2013
Pleasant stay and great location for hotel
Location, clean room, next to a big shopping mall
Reviewed March 28, 2013

IR from Indonesia
Business travelers
Stayed 1 night in March 2013
Best choice for a business purposes and couple
Tidy, comfort, best communication facilities
Great experience. The hotel staff helpful. Quick administration for check in and out. Cozy
Reviewed March 27, 2013

FAREED from Malaysia
Business travelers
Deluxe King Size Room
Stayed 1 night in March 2013
Lovely and affordable
nice food. cheap food. easy access to ciputra world mall. biggest mall in surabaya so far
Reviewed March 25, 2013

Alfred from Indonesia
Business travelers
Stayed 2 nights in March 2013
Clean but small room
good location, near newest shopping mall (ciputra world)
It is a 4 stars hotel, but the room and the lobby do not look like 4 stars hotel. The room was clean, but the size is very small.
Reviewed March 21, 2013

Cindy from Indonesia
Solo travelers
Deluxe King Size Room
Stayed 1 night in March 2013
Comfortable, will come back.
Comfort, Staff and cleanliness
Reviewed March 19, 2013

GIL from Philippines
Business travelers
2 Bedroom Apartment
Stayed 2 nights in March 2013
Facilities were good enough.
Large size of rooms. Good location. Good rates.
Reviewed March 18, 2013

Nelson from Malaysia
Business travelers
Stayed 3 nights in March 2013
The stay was good, except with the access card
The Japanese , Chinese n the roof top restaurant for are great.
Reviewed March 16, 2013

Boon from Malaysia
Couples
Deluxe Twin Bed Room
Stayed 3 nights in March 2013
Check-in issues(c below) otherwise friendly staff.
Gym and SPA. Friendly staff and Easy Access to Taxi
It took ages to check-in. Initially we were given the smaller rooms than the one booked and paid for. After checking into the room realized and checked with front desk, it was smaller than the one booked and paid for. Upon complaint and much waiting then were give the correct room. Wasting valuable time.
Reviewed March 14, 2013

Nurliss from Indonesia
Business travelers
Superior Room
Stayed 1 night in March 2013
I always stay in this hotel for business trip...
good accessibility
I enjoyed staying here for business trip whenever i go to Surabaya. Nice hotel.
Reviewed March 11, 2013

Charles from Malaysia
Business travelers
Superior Room
Stayed 1 night in March 2013
Nice location, simple room
Conveniently located
Value for money although the room is not that luxurious, it is what you paid for. The internet is rather slow, probably the hotel would like to do something about it.
Reviewed March 11, 2013


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