Excellent 8.6
Based on 822 reviews

Recent customer comments

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Excellent



based on 822 reviews
  • Cleanliness 8.8
  • Facilities 8.7
  • Location 8.8
  • Room comfort and quality 8.8
  • Service 8.9
  • Value for money 8.2
  • Food and dining 8.3
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devi from Indonesia
Solo traveler
Deluxe Premium 1 King or 2 Twins
Stayed one night in May 2015
holiday
Location, price and staff service
nice place...
Reviewed June 03, 2015

Thomas from Indonesia
Business traveler
Deluxe Premium 1 King or 2 Twins
Stayed one night in February 2015
Good Hotel
Nice Room, Good Hotel and Nice location
Reviewed June 01, 2015

Lee from Singapore
Business traveler
Studio Larger 1 King City or Pool view
Stayed 2 nights in May 2015
JW Marriott is a well managed 5 stars hotel
Clean room, nice decoration and well mannered staff
I enjoyed my star at JW because the hotel room is spacious and clean.
Reviewed June 01, 2015

adrian from Indonesia
Couple
Deluxe Premium 1 King or 2 Twins
Stayed one night in December 2014
Satisfying enough
spacious room, clean, n comfortable with good enough price
Reviewed May 31, 2015

Charles from United States
Couple
Deluxe Premium 1 King or 2 Twins
Stayed 7 nights in May 2015
Surabaya
Price, Staff, Pool
In general good. However, food selection in Executive Lounge should be more like that in the Singapore Marriott.
Reviewed May 24, 2015

Mei from Singapore
Business traveler
Executive Deluxe
Stayed one night in June 2014
Recommended Hotel
Location, Cleanliness and staffs performance
Reviewed May 22, 2015

Surya from Indonesia
Business traveler
Deluxe Premium 1 King or 2 Twins
Stayed 2 nights in May 2015
Wonderful stay, we will be back!
Location, Staff and Cleanliness
It's a great hotel! We all enjoyed our stay!
Reviewed May 18, 2015

Surya from Indonesia
Business traveler
Deluxe Premium 1 King or 2 Twins
Stayed 2 nights in May 2015
Wonderful stay, we will be back!
Location, Staff and Cleanliness
It's a great hotel! We all enjoyed our stay!
Reviewed May 18, 2015

Kelvin from Singapore
Business traveler
Deluxe Premium 1 King or 2 Twins
Stayed 2 nights in March 2015
Location not as good as Sheraton
Location, Staff and Cleanliness
Cleanliness was ok in the hotel, But location not as well positioned compared to Sheraton. So i will choose to stay sheraton again next time.
Reviewed May 18, 2015

John from Indonesia
Business traveler
Deluxe Premium 1 King or 2 Twins
Stayed 2 nights in February 2015
Excellent
Price location service
now its my regular hotel for business in surabaya
Reviewed May 11, 2015


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