Excellent 8.7
Based on 827 reviews

Verified traveler reviews

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Excellent



based on 826 reviews
  • Cleanliness 8.8
  • Facilities 8.8
  • Location 8.8
  • Room comfort and quality 8.8
  • Service 8.9
  • Value for money 8.2
  • Food and dining 8.3
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Paul from United States
Solo traveler
Deluxe Premium 1 King or 2 Twins
Stayed 2 nights in June 2016
View, comfortable, clean
Large room, bath and shower, clean room, amazing bed, great city view, professional service. WiFi does not work in every part of the room. I am staying here again for sure.
Reviewed June 30, 2016

ADI from Indonesia
Couple
Deluxe Premium 1 King or 2 Twins
Stayed 1 night in May 2016
very good !!!
no complain !!!
Reviewed June 30, 2016

hasan from Indonesia
Business traveler
Deluxe Premium 1 King or 2 Twins
Stayed 1 night in September 2015
awesome hotel
very good hotel
Reviewed June 27, 2016

Tan from Singapore
Group
Deluxe Premium 1 King or 2 Twins
Stayed 1 night in June 2016
Good service, clean, comfy
Service staff who greeted and helped from the moment I stepped out of the car till the moment I checked out were amazing. That's what I call quality service standard! Spacious room with comfy beds and clean linen. And add on the complimentary hourly shuttle service to Tunjungan Plaza.
Reviewed June 26, 2016

Ronald from United States
Business traveler
Deluxe Premium 1 King or 2 Twins
Stayed 2 nights in June 2016
Check out the 21st Floor
The Agoda experience went well (as usual). I was offered an upgrade during my check-in. It was not free, but when I looked at what came with it, I thought there was good value for the money. Travelers should be able to make this comparison on the Agoda site or Marriott's webpage. The 21st floor has an executive lounge that definitely appealed to me as a restful place with many amenities. Access to that lounge was one in a list of benefits with my upgrade.
Reviewed June 21, 2016

Sadewa from Australia
Business traveler
Deluxe Premium 1 King or 2 Twins
Stayed 2 nights in June 2016
Great Business Hotel
Very good and professional staff
Reviewed June 20, 2016

YuYu from Taiwan
Couple
Deluxe Premium 1 King or 2 Twins
Stayed 1 night in June 2016
Wonderful hotel with reasonable price
Nice service and comfortable environment
Reviewed June 17, 2016

chayoung from South Korea
Business traveler
Deluxe Premium 1 King or 2 Twins
Stayed 3 nights in May 2016
nice location and venue for the business meeting
nice location and venue for the business meeting
Reviewed June 10, 2016

Hera from Indonesia
Couple
Deluxe Premium 1 King or 2 Twins
Stayed 1 night in May 2016
Everything is good
Tidak ada keluhan. Kebersihan bagus, pelayanan ramah sekali.
Reviewed June 02, 2016

DINDA from Indonesia
Business traveler
Deluxe Premium 1 King or 2 Twins
Stayed 1 night in May 2016
Nice Hotel
Comfortable room with great view. The staff was very helpful.
Reviewed May 30, 2016


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