Very good 7.8
Based on 1244 reviews

Recent customer comments

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Very good



based on 1244 reviews
  • Cleanliness 8.0
  • Facilities 7.7
  • Location 8.0
  • Room comfort and quality 7.9
  • Service 7.9
  • Value for money 7.7
  • Food and dining 7.3
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AHMAD from Malaysia
Group
Superior Queen Room
Stayed 3 nights in September 2014
Mercure Surabaya
Pleasant and good value for money
Reviewed September 20, 2014

Dewi from Indonesia
Business traveler
Superior Queen Room
Stayed 2 nights in August 2014
accessible and cozy ...
Location - food - staffs
Mercure Surabaya -- its location is superb, very easy access to public transport but inside it is soundproofed of very hectic traffic outside the hotel so in all its nice to stay in to.
Reviewed September 15, 2014

Heru from Indonesia
Business traveler
Superior Twin Room
Stayed one night in September 2014
good hotel
location; food; price
strategis
Reviewed September 13, 2014

rommy from Indonesia
Couple
Superior Queen Room
Stayed one night in September 2014
Good
Location, comfortable, price
Im so good
Reviewed September 11, 2014

Caroline from Indonesia
Couple
Superior Queen Room
Stayed one night in September 2014
my oppinion
location, food.
Ok
Reviewed September 09, 2014

Kien from Malaysia
Business traveler
Superior Twin Room
Stayed one night in September 2014
Review
Nothing great but good rate for that day.
Funny thing is with this hotel there is no room service menu in the room. I wanted to order some food but do not brother to call to ask for menu. Very strange for a reputable hotel chain who does not have room service menu.
Reviewed September 09, 2014

ronny from Indonesia
Business traveler
Superior Queen Room
Stayed one night in September 2014
simpl and efficient
clean, simple, modern
overall is good. center location of surabaya.
Reviewed September 09, 2014

Jamaluddin from Indonesia
Family with young children
Superior Twin Room
Stayed one night in August 2014
Comfortable Hote
Good Breakfast, Place and swimming pool
I really enjoy and feel comfortable to stay at this hotel. I'll come back to stay at this hotel.
Reviewed September 01, 2014

Piere from Indonesia
Solo traveler
Superior Queen Room
Stayed one night in January 2014
Quality more than the price
Clean room, affordable price
That was great, easy access to city, close to the shopping centre as well
Reviewed August 30, 2014

Andi from Indonesia
Business traveler
Superior Queen Room
Stayed one night in May 2014
Good Location and nice hotel
good location, comfy but not so large room
The hotel room is quite nice, clean, but not as big as I imagine it would be. The hotel location is really nice, only about 5-10 minutes to central Surabaya. Overall stay is quite enjoyable and nice :)
Reviewed August 29, 2014


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