Very good 7.8
Based on 1244 reviews

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Very good



based on 1244 reviews
  • Cleanliness 8.0
  • Facilities 7.7
  • Location 8.0
  • Room Comfort/Standard 7.9
  • Service 7.9
  • Value for money 7.7
  • Food/Dining 7.3
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Abraham from Indonesia
Solo traveler
Superior Queen Room
Stayed one night in November 2015
good
great location
Reviewed February 05, 2016
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eric from Indonesia
Business traveler
Superior Queen Room
Stayed 3 nights in January 2016
Good
Good enough
Reviewed January 28, 2016
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dYaZ from Indonesia
Group
1 Queen Bed Deluxe
Stayed one night in January 2016
Clean Room,Good Food,Nice Staff
Service,Food,Clean
so far so good, but 1 thing make me uncomfortable about the parking area, they didn't give us any parking card so if something happen to your vehicle who should be responsible???
Reviewed January 21, 2016
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aldo from Indonesia
Business traveler
Superior Queen Room
Stayed one night in January 2016
good room (new wing) and good location
location
My room at new wing is ok. But the old wing need renovation as my colleagues got rooms there. Overall is ok. Breakfast also ok.
Reviewed January 16, 2016
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yuwana from Indonesia
Couple
Superior Queen Room
Stayed one night in December 2015
pleasant and comfy
location, clean and friendly staff
i only stayed for 1 night, but overall everything was nice. the rooms is clean, the bathroom is clean also. the breakfast is nice, many choices of food that all looks yummy..
Reviewed January 15, 2016
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Ribka from Indonesia
Business traveler
Superior Queen Room
Stayed 2 nights in December 2015
Perfect Hotel in Downtown Surabaya
Location, Food, Room
Breakfast with various menu, there are traditional or western area food. Clean hotel, and clean room with spacious area. Kindly staff, fast checked in and fast checked out.
Reviewed January 11, 2016
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Cyndy from Indonesia
Solo traveler
Superior Queen Room
Stayed 3 nights in January 2016
Good location and service
Service, location, the size of the room
It was a good experience to stay at that hotel
Reviewed January 11, 2016
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Mien from Indonesia
Business traveler
Superior Twin Room
Stayed one night in December 2015
i'll be back
located clean food
Reviewed December 22, 2015
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Andrew from Malaysia
Business traveler
Superior Queen Room
Stayed one night in December 2015
Well appointed
Clean room, good internet
Stayed in Superior Room. Well kept room, size is okay. Breakfast is good, with a decent spread of local and western cuisine. But I found it very strange that with all the good food, there was no toast - something so basic. Staff were friendly. Check-in and check-out was a breeze and quick. Everything was good with this hotel except that the room is designed such that the centralised air-conditioning air vent blows directly to the working desk and it cannot be readjusted. So if you are sitting at the desk, you will be constantly blasted with cold air from the vent, which is quite cold even at the highest temperature setting. Otherwise no complaints, this is a good hotel.
Reviewed December 19, 2015
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Hizkia from Indonesia
Group
Superior Queen Room
Stayed one night in May 2015
Nice staff, comfy, clean
Nice staff, clean room, comfy bed
Everything was good
Reviewed December 19, 2015
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