Very good 8.0
Based on 747 reviews

Verified traveler reviews

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Very good



based on 747 reviews
  • Cleanliness 8.3
  • Location 8.6
  • Room Comfort/Standard 8.3
  • Service 7.8
  • Value for money 7.7
  • Food/Dining 7.5
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Helmy from Indonesia
Business travelers
Deluxe
Stayed 1 night in November 2013
Big Room
Big Room, Great Food, and Good location
Reviewed October 03, 2014

Rizky from Indonesia
Families with young children
Deluxe
Stayed 3 nights in December 2013
Average hotel
Comfort, big room, modern interior
Average stay
Reviewed September 26, 2014

Ng from Singapore
Business travelers
Deluxe
Stayed 3 nights in May 2014
nice room with great service from the staff
friendly staff, location and food
greeted with a smile from the staff every day which really kickstart your day to work. Food spread at breakfast was great as well.
Reviewed September 24, 2014

steven from Indonesia
Business travelers
Deluxe Room Only
Stayed 1 night in April 2014
comfortable stay in this hotel
clean, up to standard, and dependable
the stay is quite short cause i arrive at there is already 1am, so just sleep and went back to my hometown doesnt really leave any good memories there
Reviewed September 22, 2014

Hans from Indonesia
Couples
Deluxe
Stayed 2 nights in April 2014
good hotel
location, value for money, cleaness
nice hotel
Reviewed September 19, 2014

Anthony from United Kingdom
Business travelers
Deluxe
Stayed 2 nights in January 2014
Surabaya Hotel
New, Beds, location
Decent new hotel
Reviewed September 16, 2014

Agung from Indonesia
Business travelers
Deluxe
Stayed 1 night in April 2014
the hotel staff is very bad.
poor staff performance, worst attitude
I did not enjoy my stay due to poor staff performance. I waited too long just to talked with their supervisor on duty, regarding the hot water that doesn't work in my room. The next morning the manager came to my room and apologized for the incidence
Reviewed August 29, 2014

kevin from Singapore
Business travelers
Deluxe
Stayed 2 nights in May 2014
Nice hotel
Classy, clean,good service
Should be my first choice in future
Reviewed August 28, 2014

YEO from Singapore
Couples
Deluxe
Stayed 1 night in December 2013
good
room, food, bar
great
Reviewed August 17, 2014

Andy from Singapore
Business travelers
Stayed 1 night in February 2014
Good price avlue for money
Big, clean and good location
Reviewed August 11, 2014


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