Very good 8.0
Based on 747 reviews

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Very good



based on 747 reviews
  • Cleanliness 8.3
  • Location 8.6
  • Room Comfort/Standard 8.3
  • Service 7.8
  • Value for money 7.7
  • Food/Dining 7.5
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Oscar from Indonesia
Families with young children
Deluxe
Stayed 1 night in March 2014
good.
big room, clean, ok for children.
big enough to ask an extra bed, stay on the upper floor so u can see the Surabaya city view at night.
Reviewed June 21, 2014

chairusli from Indonesia
Couples
Deluxe
Stayed 1 night in August 2013
really good
cleanness,center locally and friendly staff
really good
Reviewed June 20, 2014

Hendra from Indonesia
Couples
Stayed 4 nights in June 2014
The room was warm as aircon wasnt working proper.
-
Staff didnt bother to follow up after my complaints. Very disappointed. They could only delegate the engineers to do the dirty work while the staff frm the front desk shld hv asked how my stay is and after my complaints. Poor management team.
Reviewed June 17, 2014

caroline from Indonesia
Business travelers
Deluxe
Stayed 2 nights in May 2014
confortable
Food, Cleanness
Reviewed June 12, 2014

Hoe from Malaysia
Business travelers
Stayed 3 nights in June 2014
Great location and extremely helpful staff
Cleanliness, comfort and great service
Very attentive staff and great selections of breakfast buffet. Great location.
Reviewed June 12, 2014

budi from Indonesia
Solo travelers
Deluxe Room Only
Stayed 1 night in June 2014
comfortable
comfortable bed, nice bathroom, clean
Reviewed June 12, 2014

Ade from Indonesia
Business travelers
Deluxe
Stayed 1 night in June 2014
Very convenience hotel 5 star
room big, location and cleaness
this deluxe room is perfect we can get city view at night and very convenience
Reviewed June 10, 2014

Ade from Indonesia
Solo travelers
Stayed 3 nights in June 2014
for room classic is not so good due to no bathup
breakfast is good location is downtown
Meritus is good when you choose deluxe room and not classic room
Reviewed June 10, 2014

Ade from Indonesia
Business travelers
Stayed 5 nights in May 2014
for room classic is not so good due to no bathup
shopping and city centre
it is good hotel and this is best location
Reviewed June 10, 2014

Chelsea from Indonesia
Couples
Junior Suite
Stayed 2 nights in June 2014
Very Comfortable and Clean
Clean, Lux, Comfortable
I was very satisfied! Perfect hotel.
Reviewed June 10, 2014


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