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Good



based on 27 reviews
  • Cleanliness 6.9
  • Facilities 8.0
  • Location 7.1
  • Room comfort and quality 6.7
  • Service 6.4
  • Value for money 6.4
  • Food and dining 6.2
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Megawaty from Indonesia
Business traveler
Superior
Stayed one night in May 2013
Biz trip
Friendly staff
Reviewed May 13, 2013

KHAIRULNIZAM from Malaysia
Couple
Superior
Stayed 2 nights in September 2011
Great location
Great location
Hotel suitable for those who have matter to tattend to in surrounding of North Surabaya. good clean room but lack of food nearby. while staff is quite helpful, there is need for upgrading in linen, bedding, as well as F&B reputable taxi is available upon request.
Reviewed January 27, 2012

Emma from New Zealand
Solo traveler
Deluxe
Stayed 3 nights in November 2011
A Hotel that didn't live up to the name
Huge rooms
rooms are smoking. the hotel was very hard to find and is in the middle of a very populated area of surabaya. plenty of food around but not really great for a solo female traveller venturing out at night.
Reviewed November 17, 2011

Deborah from United Kingdom
Couple
Superior
Stayed one night in November 2011
Lovely Hotel in Nice Location
Clean rooms with great a/c
We arrived late at this hotel so didn't get a chance to explore the location, but from the trip through in the taxi it looked a great area to explore from. The staff were helpful but their english was not as good as other hotels. The hotel is a Muslim hotel so no alcohol is served. Breakfast was average compared to other hotels in Indonesia
Reviewed November 14, 2011

Michael from Germany
Group
Deluxe
Stayed one night in November 2011
Großes ZImmer, sehr komische Gegend
großes zimmer
Personal war freundlich und hilfsbereit soweit es ihnen mögliche war. Leider war ihr Englisch nicht das beste was aber in Indonesien zu Gewohnheit wird. Es durfte überall geraucht werden... aber es war noch auszuhalten. Frühsück war nichts besonderes aber es gab wenigstens kaffee, tee, und toast mit butter was gereicht hat. Zimmer war groß und betten waren auch in ordung.
Reviewed November 23, 2011

kuroda from Japan
Business traveler
Superior
Stayed one night in February 2012
インドネシアスタイルの対応!!!!
セキュリティーの笑顔がよい
予約後わざわざ電話して、ツイン1室・シングル1室を用意願いますと言って、OKもらっていたにも関わらず、シングル2部屋が用意されていた。連絡した担当者の名前をを言って、既にOK貰っていると交渉、ツイン1室を用意してもらった。フロントの対応にはがっくり、そんな連絡は担当者からないなどと言い訳ばかり。。。。 2度と利用しないと思う。
Reviewed February 22, 2012

MANABU from Japan
Couple
Superior
Stayed one night in October 2011
立地が最高部屋もとても素敵でした
重圧感のあるヨーロッパ調の部屋と観光の便利
空港から一時間とはなれているが高速を利用し渋滞ナシでホテルまで行くことができた。アンペルモスクがすぐなのでモスクを観光するならベストの立地である。ホテルはモスク調の建物で地域にマッチし部屋もきれいで落ち着ける。チェックアウトが13時なのも利点のひとつです。朝食はバイキングで品数等は簡単なものではあるが外にたくさんのワルンがあるので色々食べるのも楽しみのひとつです。
Reviewed November 02, 2011

Nur from Malaysia
Group
Deluxe
Stayed one night in December 2015
Hotel yang selesa
Sangat berpatutan dengan harga.
Reviewed September 19, 2016

MAYA from Indonesia
Family with young children
Superior
Stayed one night in May 2016
Stafnya kurang kooperatif
Pertama kali cek in saya diberi kamar 203,namun listrik di kamar tersebut tidak bisa dinyalakan.saya telpon ke recepsionis,kami diminta tuker kamar,dan saya sendiri yang harus tuker kuncinya ke lobby
Reviewed May 18, 2016

mahdi from Indonesia
Family with young children
Stayed 2 nights in December 2015
View Suramadu, Bersih, Nyaman, Street foodnya OK
Dekat pusat kota, dekat suramadu, Banyak pilihan street food, staff ramah, hotel bersih dan terawat. Untuk keluarga dengan anak kecil tersedia game corner dengan layar lebar.
Hotel yg menyenangkan. Kamar luas dan bersih terawat dengan desain interior yang nyaman dan cukup mewah. Staff ramah, informatif, bersedia membantu. Makan sarapan yang disajikan bervariasi. Value for money OK banget. Untuk yg berencana wisata kuliner banyak pilihan di sekitar hotel yg bisa jadi target yg tidak mengecewakan. Cukup jalan kaki keluar dari hotel beberapa meter tinggal pilih mau cicip cicip makanan ala timur tengah roti mariam, kebab, bubur ayam, sate kambing dll. Mantap.
Reviewed January 06, 2016


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