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based on 338 reviews
  • Cleanliness 5.2
  • Facilities 5.2
  • Location 7.8
  • Room comfort and quality 6.1
  • Service 5.8
  • Value for money 5.9
  • Food and dining 5.8
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Muhammad from Indonesia
Business traveler
Deluxe Business King
Stayed one night in September 2014
1 night in sahib surabaya
staff, cafe and bed
overall, sahid surabaya is good except the shower issue at 5007 and locked refrigerator. I give high point to the staff in especially the bell guys helping us so patiently. The location and hygiene are also great value for its reputation.
Reviewed September 22, 2014
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Richard from Indonesia
Business traveler
Deluxe Business King
Stayed one night in June 2014
very old hotel, good location
very old hotel, good location, nice and friendly staff
they give me suite room because their room is full booked without additional charge, nice and friendly staff but this hitel is really2x old..
Reviewed June 18, 2014
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William from United Kingdom
Family with young children
Deluxe Business King
Stayed 2 nights in May 2014
cheap and cheerful and convenient for the purpose
see above.
nothing to complain about apart from no hot water and the noise of the trains.
Reviewed May 12, 2014
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Ammie from Brunei Darussalam
Family with older children
Deluxe Business King
Stayed 3 nights in January 2014
Great value of money and location
Attentive staffs, great location, reasonable price
My third times stayed at the Sahid Hotel. Again, it is a very nice hotel. All staffs very attentive and also extremely helpful!! Thumbs up for that. Moreover, the location of the hotel is superb, you can just walked down to shopping plazas / restaurants (from locals to international) / monument, etc. Again, I Just hope to have wifi in the room in the future.
Reviewed January 26, 2014
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Jim from Indonesia
Business traveler
Deluxe Business King
Stayed one night in January 2014
Sahid hotel
nothing is good about this hotel
It was a nightmare.check in process was ok. Got to the room, and found a dead Co cocoroach inside the food menu. Bed sheet was dirty as hell, aircon didnt function.
Reviewed January 14, 2014
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Ammie from Brunei Darussalam
Family with older children
Deluxe Business King
Stayed 3 nights in January 2014
Great value and centrally located.
Great, friendly staffs, fast service
This would be my second stayed in the Sahid Surabaya. I requested for the city view and they did give us that. I would say, the hotel had done renovation to the rooms. Thumbs up for that. Which is making us cosy and comfort with our 3 nights stay. Apparently, it would be nice if there is a wifi around the room as I need to access a lot of things on internet rather than going down to the lobby via our smart phones. They do provide wifi, just need a password from the reception. Additionally, they were all friendly and nice. Moreover, rented mobile to roam around the city is very affordable. Thanks to Mr. Grego, Mr. Harjo & Mr. Sujud for the hospitality and gave a helping hand. Not forgetting to the front desk who had done a superb job! Well, super recommended!
Reviewed January 11, 2014
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Akbar from Indonesia
Business traveler
Deluxe Business King
Stayed one night in November 2013
Old Style Good Looking Hotel
location, acces, food
it was old styel hotel. even the key to the room still using the old one, not use card system. overall, it was good hotel and value for the price
Reviewed November 12, 2013
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Ido from Netherlands
Solo traveler
Deluxe Business King
Stayed one night in August 2013
Ok, close to train station
Location near station and shopping area.
Ok, but actually location is the wrong side of the station (commuter trains only). Busy road in front of the hotel, some renovations at the floor below so a bit noisy. Some nice restaurants close by.
Reviewed September 15, 2013
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sri from Indonesia
Family with young children
Stayed 4 nights in February 2013
Nice location in the center of the city
Good location, value for money, nice room design
Nice stay, the room is comfortable, but have to concern at bed clean.
Reviewed August 18, 2013
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Sony from Indonesia
Family with young children
Superior Twin
Stayed 3 nights in January 2013
not too bad
not clean enough especially on the bath room
not too bad. it is a good location. need to improve the housekeeping on the room especially on the bath room.
Reviewed August 16, 2013
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