Excellent 8.4
Based on 1099 reviews

Recent customer comments

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Excellent



based on 1099 reviews
  • Cleanliness 8.5
  • Facilities 8.5
  • Location 9.1
  • Room Comfort/Standard 8.6
  • Service 8.5
  • Value for money 8.0
  • Food/Dining 8.0
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ChiaWei from Taiwan
Business travelers
Stayed 2 nights in February 2016
Awesome experience
Food bed staff
Excellent
Reviewed February 04, 2016
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ChiaWei from Taiwan
Business travelers
Stayed 2 nights in February 2016
Awesome
It was a pleasure to stay there.
Reviewed February 04, 2016
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chandra from Indonesia
Families with young children
Stayed 2 nights in January 2016
Nice
1.dekat mall 2.harga 3.staff friendly
Overall no problem
Reviewed January 30, 2016
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Sergio from Indonesia
Business travelers
Stayed one night in January 2016
Perfect Business Hotel
Location, Staff, Food
It was a great stay as usual, i normally take this hotel when i am in Surabaya for Business, the location is great and the staff is fast and helpful.
Reviewed January 25, 2016
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Andrew from Indonesia
Couples
Stayed one night in January 2016
great location and facilities
Great hotel with great location and facilities. Staff was professional. Excellent breakfast.
Reviewed January 25, 2016
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Andrew from Indonesia
Couples
Stayed one night in January 2016
great location
Great hotel with great location and facilities. Staff was professional. Excellent breakfast.
Reviewed January 25, 2016
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Nurul from Indonesia
Families with young children
Stayed one night in December 2015
Nice hotel, nice staff, nice location.
The hotel was clean and very comfort for me and my family. Nice staf during staying there with nice smile and information. Also nice location to tunjungan plaza mall which can easily shopping.
Very2 nice... absolutely nice hotel
Reviewed January 03, 2016
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Ronnapop from Thailand
Business travelers
Stayed one night in December 2015
Too many dust in the room. Will return, though.
Location, Next to the mall, Facilities
I was a regular customer. Always had good experiences but not this time. Too many dust in the room. Not sure what was the reason. Maybe the construction nearby? But maid should make sure the cleanliness of the room before. Also, mosquito keeping me awake. Bad experience. Need to turn on the light the whole night. Anyway, will return next time and hope everything will improve.
Reviewed December 28, 2015
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Aik from Singapore
Business travelers
Stayed 2 nights in August 2015
Good location
Location, service, comfort
Next to shopping, great location. Some reno going on though.
Reviewed December 28, 2015
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Komal from India
Couples
Stayed one night in December 2015
Excellent
Spacious and comfortable rooms. Great location. Can go walking to Ciputra Mall. Excellent food
Reviewed December 23, 2015
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