Excellent 8.4
Based on 1099 reviews

Recent customer comments

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Excellent



based on 1099 reviews
  • Cleanliness 8.5
  • Facilities 8.5
  • Location 9.1
  • Room Comfort/Standard 8.6
  • Service 8.5
  • Value for money 8.0
  • Food/Dining 8.0
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Willy from Indonesia
Business travelers
Stayed one night in October 2015
Great location and friendly staff
Great location and friendly staff, great breakfast
Reviewed August 01, 2016
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Willy from Indonesia
Business travelers
Stayed one night in January 2016
Great location and friendly staff
Great location and friendly staff, near tunjungan plaza
Reviewed August 01, 2016
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Willy from Indonesia
Couples
Deluxe
Stayed 2 nights in April 2016
Great location and friendly staff
Great location and friendly staff
Reviewed August 01, 2016
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Willy from Indonesia
Business travelers
Stayed one night in September 2015
Great location and friendly staff
Great location and friendly staff
Reviewed August 01, 2016
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Willy from Indonesia
Couples
Deluxe
Stayed 2 nights in May 2016
Great location and friendly staff
Great location and friendly staff, near tunjungan plaza
Reviewed August 01, 2016
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Kartika from Indonesia
Families with young children
Deluxe
Stayed 2 nights in July 2016
Oke
Less information about mineral drink in room
Reviewed July 09, 2016
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Hendaru from Indonesia
Families with young children
Premium
Stayed one night in July 2016
Rooms need renovation, it looks old.
Need more ambient inside the room
Reviewed July 09, 2016
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Kwee from Indonesia
Families with older children
Deluxe
Stayed one night in March 2016
Best Hotel in Surabaya
There was nothing to complain. Everything was perfect. Location, Price, Food, Facilities, Staff..
Reviewed May 27, 2016
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SHAMIMI from Singapore
Couples
Stayed one night in May 2016
Value for money
Linked to Mall... Very efficient staff... Big room...
Reviewed May 27, 2016
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SHAMIMI from Singapore
Groups
Stayed one night in May 2016
Spacious, attentive staff and linked to Sogo
Value for money
Reviewed May 27, 2016
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