Recent customer comments

Filter by traveler type
Very good



based on 518 reviews
  • Cleanliness 7.5
  • Facilities 7.5
  • Location 8.2
  • Room Comfort/Standard 7.7
  • Service 7.6
  • Value for money 7.2
  • Food/Dining 7.0
Sort by

Raj from India
Solo traveler
Junior Suite
Stayed 2 nights in July 2016
Nice Hotel at very good location
Nice Hotel at very good location
Reviewed July 07, 2016
Did you find this review helpful?

Raj from India
Solo traveler
Junior Suite
Stayed one night in July 2016
Nice location and hotel
Nice location and hotel
Reviewed July 06, 2016
Did you find this review helpful?

Hwee from Singapore
Family with young children
Business Suite Twin
Stayed 3 nights in June 2016
Daily changes of dishes on breakfast meal
Breakfast meal should be serve with some international dishes.
Reviewed July 03, 2016
Did you find this review helpful?

Novita from Indonesia
Couple
Junior Suite
Stayed one night in June 2016
The best location
The best location in central surabaya, we can reach anywhere easily by public transportation or walk. nice hotel, clean, quiet, large room and money value.
Reviewed June 17, 2016
Did you find this review helpful?

Devis from Indonesia
Solo traveler
Business Suite
Stayed 2 nights in May 2016
recommended
Good service
Reviewed May 10, 2016
Did you find this review helpful?

Christine from Malaysia
Business traveler
Junior Suite
Stayed one night in March 2016
Good location
Good location. Near by my office. Great breakfast
Reviewed April 14, 2016
Did you find this review helpful?

Abraham from Indonesia
Business traveler
Junior Suite
Stayed one night in July 2015
good
good
Reviewed April 05, 2016
Did you find this review helpful?

Gerald from Singapore
Couple
Junior Suite
Stayed 2 nights in February 2016
Old
Room is indeed spacious, generally clean. But the hotel facilities are 1) far (another building) 2) old and dirty esp the sauna area. No wonder not a single soul is there.
Reviewed February 14, 2016
Did you find this review helpful?

Ni from Indonesia
Business traveler
Junior Suite
Stayed one night in February 2016
Old hotel in center of surabaya
Good location, large room, free mineral water refill
It was quite nice coz i booked for room only. The room was big and it has clean bathroom also. The carpet seems too old. The lobby also very old fashioned. When i came at 2.30 pm my room was not ready yet and less smiling from the FO staff maybe bcoz they had a big group to handle at that time.
Reviewed February 09, 2016
Did you find this review helpful?

Oman from Indonesia
Business traveler
Junior Suite
Stayed one night in November 2015
Pleasant Stay
Clean-Comfort-Non Smoking at all Area
Delicious breakfast, could access the wifi easily, clean room and also very large.
Reviewed January 09, 2016
Did you find this review helpful?


1

Select loyalty program

PointsMAX
Language
Loyalty Program A Loyalty Program A
Loyalty Program B

In the menu, click PointsMAX and select your favorite loyalty program.

2

Select a room that earns points

Hotel Room A
Room Info
This booking earns
5,000 points

Choose a room offer that comes with points, which are earned automatically with that booking.

3

Enter membership ID

Country of passport
Program Membership ID
1234

Fill in the membership number for you selected program when completing your reservation. The points will be added to your account after you check out.

Start here and select your preferred program: