Recent customer comments

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Very good



based on 1688 reviews
  • Cleanliness 7.6
  • Facilities 6.8
  • Location 7.0
  • Room comfort and quality 7.4
  • Service 7.3
  • Value for money 7.8
  • Food and dining 6.2
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Mazni from Malaysia
Group
Deluxe Double or Twin
Stayed 1 night in November 2015
surabaya
location 45 min from int airport
value for money
Reviewed November 11, 2015

Adi from Indonesia
Solo traveler
Deluxe Double or Twin
Stayed 1 night in November 2015
Good
Good location
Reviewed November 10, 2015

SIEW from Malaysia
Solo traveler
Deluxe Double or Twin
Stayed 2 nights in October 2015
BEST VIEW FROM THE ROOM & VERY CLEAN
Friendly Staff, Cleanness, Comfort
It's the best hotel & best rate! ^u^
Reviewed November 09, 2015

Aris from Indonesia
Business traveler
Deluxe Single
Stayed 1 night in October 2015
Best Cost and Close to airport
cheap, close to airport, foodcourt and starbuck
Nice and cheap
Reviewed November 04, 2015

Pinkan from Indonesia
Business traveler
Deluxe Room Promo
Stayed 2 nights in October 2015
Good bargain for short business trip.
Good bargain for money, clean, good location
Spent 2 nights there for short business trip, the place looked crowded at first but they gave me a good decent room. However, I noticed that there was no filter on the window glasses, so you should cover the curtains for privacy. I prefer if the fridge is loaded, since last time I went there it was off. Amenities should also be included in the package, why put the price separately? The pool was closed for maintenance the second day I went there. Breakfast was nice with sufficient variety to describe the hotel rate. It was a good stay for business trip. Many food and coffee shops on the LG. Need to consider more parking lot, it was full and it was not even the peak season for Uni in front of the hotel.
Reviewed October 25, 2015

Selvi from Indonesia
Solo traveler
Deluxe Double or Twin
Stayed 1 night in August 2015
nice but far away from city
really nice place
Enjoying staying in this place but the location far away from city made
Reviewed October 13, 2015

Nico from Indonesia
Business traveler
Deluxe Single
Stayed 2 nights in October 2015
It's ok, but..
Spacious room, quiet, relaxing
It's good. I was staying at room 705 and I got really good impression the first time i saw my room. It's really spacy, the atmosphere is nice and quiet. Here's some things that can be improved though: the AC made really loud noise when it was on. Really annoying I almost can't sleep. It needs to be serviced. Then, the bathroom leaks putrid smells from around the toilet. You should check that out. The bathroom has a glass door to the shower which is a bit broken it is hard to open and close please repair it. There was a small dead cockroach inside the shower room in the morning i had to wash it out. My guess is it came from one of the holes in the bathroom please smoke them out regularly. I dont want to find the big ones appeared next time. Next are the amenities. I wish they would provide me at least 2 medium sized bottled water. There was just one. The toothpaste was already opened. It was not new. That is one of the biggest concern for me. WHAT IF THE TOOTHBRUSH ALSO NOT NEW??? It's a hygiene matter and we put it in our mouth so please take a serious care about it. Other than that, everything else is alright. I will come again in the future, hoping these concerns are taken care of.
Reviewed October 11, 2015

Muhammad from Brunei Darussalam
Solo traveler
Deluxe Double or Twin
Stayed 1 night in September 2015
A Very Convenient Hotel
1. Location. 2. Friendly Staff 3. Comfortable.
Everything's just fine, need more air-conditioned along the corridor onto the lift. Lack of air flow i guess.
Reviewed October 11, 2015

Desy from Indonesia
Solo traveler
Deluxe Room Promo
Stayed 1 night in September 2015
good, clean, and comfy
good, clean, and comfy
good, clean, and comfy
Reviewed September 30, 2015

faisal from Indonesia
Business traveler
Deluxe Double or Twin
Stayed 4 nights in September 2015
Perjalanan lancar berkat agoda dan hotel the squar
Bagus..
Reviewed September 30, 2015


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