Recent customer comments

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Excellent



based on 656 reviews
  • Cleanliness 8.7
  • Facilities 8.5
  • Location 8.6
  • Room Comfort/Standard 8.6
  • Service 8.5
  • Value for money 8.0
  • Food/Dining 7.5
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VICTOR from Indonesia
Business traveler
Stayed 1 night in July 2014
satsisfied
very nice staff, cleanliness, good location
overall very happy
Reviewed July 16, 2014

Yee from Singapore
Solo traveler
Twin Executive Suite
Stayed 1 night in July 2014
Awesome and impressed with the room
Good bed and pillows. Location is great with many restaurants nearby. Exceptionally clean and spacious room. Friendly staff.
It was a fantastic stay at TS Suites. Everything was right except for some hiccups in my booking with Agoda. The reception could not find my booking and resulted in some delays. They only managed to trace back my booking the next day. Maybe Agoda can do something on your booking system to preveny such things from happening again.
Reviewed July 14, 2014

ferry from Indonesia
Business traveler
Executive Suite King
Stayed 1 night in July 2013
nice hotel
spacious room, cafe and restaurant down the hotel, nice location
Reviewed July 08, 2014

ferry from Indonesia
Business traveler
Executive Suite King
Stayed 2 nights in July 2013
nice hotel
nice hotel, good location, near shopping mall
Reviewed July 08, 2014

ferry from Indonesia
Business traveler
Executive Suite King
Stayed 2 nights in July 2013
business hotel
spacious room, near with shopping mall, good location
Reviewed July 08, 2014

Yuliani from Indonesia
Family with young children
Stayed 1 night in June 2014
Amazing as before
Great location, unique bathroom design, next to shopping mall
I have stayed twice in TS Suites Surabaya. And it still amazing as the first time I stay...
Reviewed July 07, 2014

Budiutomo from Indonesia
Couple
Twin Executive Suite
Stayed 2 nights in July 2014
Nice Hotel, Modern & Clean, Free Mini Bar
Modern, Clean, good location to restaurants
It was a pleasant stay, just the air con not quite cold enough
Reviewed July 07, 2014

BOWO from Indonesia
Business traveler
Stayed 2 nights in February 2014
Nice room, great location.
Nice room, great location, attentive staff
Spent 2 nights for business trip in Surabaya. The room was great. Clean, spacious, and modern. Got free 2 movie tickets from package add on hotel. Very nice experience.
Reviewed July 04, 2014

Mohamad from Malaysia
Business traveler
Premium Suite King
Stayed 3 nights in April 2014
Luxurious stay
cosy, nearby airport, attached with shopping mall
Reviewed July 04, 2014

Rudi from Indonesia
Couple
Stayed 2 nights in June 2014
nice room, good location, easy for dinning
clean. dine,location
enjoy and comfortable
Reviewed July 01, 2014


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