Recent customer comments

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based on 94 reviews
  • Cleanliness 6.1
  • Facilities 5.0
  • Location 6.0
  • Room comfort and quality 6.6
  • Service 6.2
  • Value for money 6.5
  • Food and dining 6.0
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Dick from Singapore
Stayed 2 nights in October 2012
Great locations and lovely staffs
Friendly Staffs
Dear Sir Thank you for your good hospitality especially your staff. Cheers kudos to V3 Hotel.
Reviewed February 05, 2013

Dick from Singapore
Stayed 2 nights in January 2013
Land of Thousand Smiles
Very convenience to go anywhere.
Very polite conceirge especially Mr Eko from the Front Desk. He is an asset to your hotel.
Reviewed January 11, 2013

Yusree from Malaysia
Solo travelers
Stayed 1 night in December 2012
Nice and Quite Hotel
Location and decoration nice
overall hotel consider nice place....quite and also good service... Food for breakfast just fined ...transportation easy to get... Hotel location closec to shopping complex...and also closed to pasar minggu... Overalll good for money...
Reviewed December 21, 2012

BALARAJA from Malaysia
Solo travelers
Stayed 5 nights in November 2012
Hotel with a Central location
Centrality,Affordability,Clean & helpful staff
Satisfied and contended about my ten days stay in this Hotel which is centrally located in Metropolitan Surabaya.Nearby is the best eatery for consuming the famous Subroyo Bebek or Duck which is within walking distance from the Hotel.This is available daily from six pm to ten pm and to get the choice picks,one must go early.Chinese cuisine is also readily available just round the corner.
Reviewed November 20, 2012

Dominique from Germany
Business travelers
Stayed 3 nights in October 2012
Cheap hotel and really it is! Dirty, stinky etc...
there are no pros for the hotel
This was a ceap hotel so normally you shouldnt expect anything. But at least I expected WIFI to work and that the rooms are kkind of clean. WIFI did not work, room was awful dirty with blood stains on the ceiling and wall, very dirty curtains and the bathroom was with yellow stains and stinky with muld everywhere. And the bed was very soft and very dirty with hairs and stinky. Complaining didnt work, as noone did not speak english or did not want. And as I said: when you pay less, you can expect worse than less
Reviewed October 23, 2012

Flora from Indonesia
Solo travelers
Stayed 1 night in September 2012
Good service
Best features
This hotel have Goodyear service and clean even the location is not so good
Reviewed September 12, 2012

Jian from Malaysia
Stayed 1 night in May 2012
Good services hotel
Great location that located near to few tourism spots
Services provided is good but the hotel lobby itself is well too warm for travelers to rest in. As for the room, overall, it is worth for the price but should be upgraded and maintained as it seems to be "worn off" room.
Reviewed May 30, 2012

Azman from Malaysia
Stayed 2 nights in April 2012
The 3V concept of Veni, Vidi, Vici is quite str
the staff are very accomodating and friendly and very helpful too
we arrived they said sorry about the reservation because of internet was down till i managed to get them with my booking number. Great stay - fantastic location right in the shopping and nightlife district,friendly and helpful staff and rooms are fair but clean. Only issue is hard to find cause its behind another hotel..but majority of the taxi driver knew it..behind Hotel Pasar Besar..there were not many patrons either and once you are in the room and there is nothing to view in the hotel except to the reception. the breakfast is not to our international travellers standard as it is more to the indonesian taste.
Reviewed May 03, 2012

stuart from United Kingdom
Stayed 7 nights in April 2012
good location but below standard service
decent location
Hotel is ok but service is below standard. Internet was not working when we stayed there. None of the staff spoke English. The water from the taps was foul smelling. No English television stations. There were a lot of night time 'guests' from the kareoke bar near by. All in all not a great hotel but ok if you need somewhere central to sleep for a night or 2.
Reviewed May 02, 2012

Foo from Malaysia
Stayed 2 nights in April 2012
Room has no dressing table & very not impressive
lobby has impressive features & impressive landscape
Breakfast was not very special. Service was good . Management can provide better facilities:like better pillows.massage & spa facilities were not available
Reviewed April 27, 2012


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