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Very good



based on 585 reviews
  • Cleanliness 8.4
  • Facilities 8.1
  • Location 7.7
  • Room comfort and quality 8.5
  • Service 8.3
  • Value for money 7.8
  • Food and dining 6.5
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Barbara from United States
Couples
Standard Twin Lake View
Stayed 2 nights in July 2016
Hakone
Wonderful staff of hotel and restaurant!
Reviewed July 19, 2016
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Christine from United Kingdom
Groups
Standard Twin Lake View
Stayed one night in July 2016
Lovely
Lovely hotel!!
Reviewed July 11, 2016
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Tsz from Hong Kong
Couples
Double Room with Small Double Bed
Stayed one night in January 2016
Good time in Palace Hotel
Great environment and nice staff service.
Reviewed July 02, 2016
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YISHIN from Taiwan
Families with young children
Standard Twin Lake View
Stayed one night in June 2016
Having hot spring and nice view
Hotel location is easy to reach and close to the bus stop. The window of room can see the Lake Ashi and Mount Fuji. Really good view. In the hotel, there are hot spring. It's really relaxing espascailly walking all day in Hakone. Food is good in the hotel, but a bit expensive.
Reviewed June 15, 2016
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Carol from Australia
Families with older children
Hollywood Twin Mountain View
Stayed 3 nights in June 2016
LOVELY HOTEL
Stayed here several times Lovely Hotel. Location is nice, however quite a long bus from Yumuto so I wouldn't take young children especially as the buses are often very full.
Reviewed June 14, 2016
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Nitesh from Malaysia
Couples
Hollywood Twin Mountain View
Stayed one night in May 2016
Mt Fuji
The best view of Mt. FUJI you can have. We we're given a better room as we were celebrating our anniversary. Bus stop is right there...clean and large room size
Reviewed May 06, 2016
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wong from Singapore
Solo travelers
Semi Double
Stayed one night in March 2016
highly recommended
convenient location. nice
Reviewed May 03, 2016
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Sucheewa from Thailand
Couples
Semi Double
Stayed one night in February 2016
room is big compares to others, clean
the mini mart are not too far just take the bus for 2-3 stops
Reviewed April 30, 2016
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paul from Hong Kong
Families with older children
Semi Double
Stayed one night in February 2016
Good hotel
Good sized rooms. Onsen was enjoyable. Staff friendly
Reviewed April 27, 2016
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Lim from Singapore
Groups
Standard Twin Lake View
Stayed one night in April 2016
Clean and Quiet Hotel
The hotel is pretty convenient located. There is a busstop right at the front of the hotel. It is not difficult to locate the hotel. Rooms are very clean. Will definitely recommend this hotel.
Reviewed April 18, 2016
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