Recent customer comments

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Excellent



based on 815 reviews
  • Cleanliness 8.5
  • Facilities 7.6
  • Location 9.4
  • Room Comfort/Standard 8.8
  • Service 8.6
  • Value for money 8.3
  • Food/Dining 7.3
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PATSORN from Thailand
Groups
Japanese Style 8 Mat
Stayed 2 nights in April 2013
impressive service and beautiful room decor
beautiful room, great atmosphere
great location hotel. next to Nankai Numba Sta. and subway Namba sta. exit 6 the lobby is on the 6th floor of the Ichiei building, might hard to find at first. Inside, the room was so nice and comfy. if you love the japanese style room or wish to try, this is the great place for you. i would recommend this hotel to others.
Reviewed May 01, 2013

sekson from Thailand
Families with older children
Japanese Style 8 Mat
Stayed 2 nights in April 2013
excellent location
location big room convenience
excellent location,transportation is quite good,can connect to everywhere in the city,room so big,full of good restaurants.
Reviewed April 27, 2013

Wiryadi from Indonesia
Families with young children
Modern Japanese-Style Room A
Stayed one night in April 2013
Great value hotel in the centre of attraction
good location, good room, good staff
Very nice, it is just rigt beside a Namba train station so it's very convenience for us. It is also close to Takashimaya Dept store, and cenral attaction and food area for Osaka city. We had great night there eventhough we only stay for 1 night.
Reviewed April 27, 2013

Nan from Malaysia
Couples
Japanese Style 8 Mat
Stayed one night in April 2013
Friendly and helpful staff
Centrally located, nice room, friendly staff
Japanese style room gives us a difference experience, the staff is nice and helpful. Easy access to attractions and transport.
Reviewed April 23, 2013

Kai from Macau
Couples
Japanese Suite (3 Adults)
Stayed one night in April 2013
Nice Japanese style hotel
Tidy, big, stylish
Room is comfortable and location is fantastic. Very good value comparing to the hotel's rate. Staying here will be a satisfying experience.
Reviewed April 18, 2013

Maruthorn from Thailand
Groups
Twin
Stayed one night in April 2013
Spacious and great location
Spacious ryokan incity with great value. Fast Internet
Reviewed April 17, 2013

Chan from Malaysia
Groups
Modern Japanese-Style Room A
Stayed one night in April 2013
nice japanese-western mixed style hotel
close to the train station to the airport, nice food, nice room
Great hotel, stayed there for the train station direct to the airport, close to shopping center, 5 mins walk to the underground station to all the attraction.
Reviewed April 17, 2013

Dorothy from Singapore
Groups
Modern Japanese-Style Room A
Stayed one night in April 2013
great location, beautiful room, friendly staff
Great location, friendly staff and clean rooms
I had the opportunity to stay in 2 types of room in this hotel and this was awesome! It's beautiful. Japanese styled room with mattress is the best of both worlds. It also had a bathtub for us to enjoy. Location was great, just a few minutes walk from Kuromon Market, Dotonburi and Shinsaibashi. Easily accessible via the subs.
Reviewed April 17, 2013

Dorothy from Singapore
Groups
Twin
Stayed 2 nights in April 2013
Conveniently located and friendly staff
great location, friendly staff and big rooms
Everything was great however, our room had a sofa in it and it smells like cigarette. The odor only stays on the sofa and you'd only know it if you're seating on it. The room is very big for 2 people and is clean and comfortable.
Reviewed April 17, 2013

Maruthorn from Thailand
Groups
Japanese Family
Stayed 3 nights in April 2013
Spacious room. Great location
Fast checkout. Gigantic room next to everything
Reviewed April 17, 2013


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