Excellent 8.1
Based on 919 reviews

Recent customer comments

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Excellent



based on 919 reviews
  • Cleanliness 8.6
  • Facilities 7.8
  • Location 8.2
  • Room Comfort/Standard 8.4
  • Service 8.4
  • Value for money 8.2
  • Food/Dining 6.9
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CHAO-WEI from Taiwan
Couples
Small Double Bed
Stayed 3 nights in July 2016
good location
good place
Reviewed July 20, 2016

Eugene from United States
Couples
Small Double Bed
Stayed one night in July 2016
A little old in style. Great location. Clean.
Would probably stay here again
Reviewed July 19, 2016

Glen from United States
Families with older children
Twin and Extra Bed Room
Stayed 2 nights in July 2016
Nice place to stay
Clean room. Haloful staff. Close to JR station.
Reviewed July 09, 2016

Maria from Japan
Families with young children
Twin and Extra Bed Room
Stayed one night in July 2016
Great value for money
Very clean, large rooms by Japanese standards, reasonable parking at 1500 yen a night. And relatively quiet, AC worked well once we cranked it down, and we were given plenty of shampoo, toothbrushes razors etc. We got extra pillows on request. Also very convenient that there is a convenience store and coffee shop downstairs. Only negative is we had to pay to use the onsen, and we almost had a view of the castle but not really! They also gave our toddler a goodie bag with slippers, her own toothbrush, hand towel etc. Staff spoke English. Quick check in.
Reviewed July 08, 2016

Alegria from United States
Families with older children
Triple - 2 Single Beds plus 1 Extra Bed
Stayed 3 nights in June 2016
Trip to Osaka
Good
Reviewed July 05, 2016

HIU from Hong Kong
Couples
Twin Non Smoking
Stayed 3 nights in June 2016
Everything is okay; Just don't know why a copy of passport is needed
Just don't understand why they need to make a copy of our passports during check-in. Especially it is not a requirement in most of the hotels in Europe, Asia and Japan. Other than that, I am happy staying here.
Reviewed July 02, 2016

Ying-Nan from Taiwan
Couples
Semi Double
Stayed 2 nights in June 2016
Good
Good
Reviewed July 01, 2016

meilinang from Taiwan
Families with older children
Studio Twin Smoking
Stayed one night in June 2016
Great holiday
Very good
Reviewed June 27, 2016

Hyunju from South Korea
Solo travelers
Semi Double
Stayed 2 nights in June 2016
Great view Calm and Quiet place
It was nice to stay for Osaka and Kyoto
Reviewed June 17, 2016

CHIA from Malaysia
Couples
Studio Twin Non-Smoking
Stayed one night in June 2016
room ferniture too old.
location is OK, require replace room furniture. improve cleanliness.
Reviewed June 17, 2016


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