2015
Excellent 8.4
Based on 587 reviews

Recent customer comments

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Excellent



based on 587 reviews
  • Cleanliness 9.0
  • Facilities 8.6
  • Location 7.7
  • Room Comfort/Standard 9.0
  • Service 8.9
  • Value for money 8.0
  • Food/Dining 7.5
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PING from Hong Kong
Business travelers
Deluxe Twin Smoking
Stayed 2 nights in June 2016
room is good
good
Reviewed July 04, 2016
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Lin from Macau
Couples
Stayed 2 nights in June 2016
Nice
Nice
Reviewed June 27, 2016
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Bryan from Taiwan
Solo travelers
Deluxe Double Room - Smoking
Stayed one night in June 2016
very clean and big
Hope to have higher room
Reviewed June 26, 2016
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Jerry from Indonesia
Solo travelers
Deluxe Double Non-Smoking
Stayed 2 nights in June 2016
Fantastic Hotel near Osaka Station
Hotel shuttle every 15 minutes to and fro Osaka Station was very convenient for guests. The level of service from the staff from checking in until checking out was just unbelievable. They really treat you like a king. Room size was huge and bed was very comfortable. Wifi worked well. Hotel was very clean and well maintained. Amenities provided was more than enough. Only downside is that you have to pay extra to use gym and pool. They should be included in the room rate.
Reviewed June 23, 2016
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Abdulla from United Arab Emirates
Families with young children
Executive Double Room - Non-Smoking
Stayed 2 nights in April 2016
Very nice place
I like their rooms, very comfortable and quite and close to seven eleven. their garden worth exploring. they have a shuttle to the train station then you can go anywhere from there.
Reviewed June 22, 2016
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Damien from Australia
Families with young children
Luxury 1 King Bed
Stayed one night in May 2016
Brilliant Friendly Staff
.
Reviewed May 28, 2016
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Vinus from Singapore
Families with older children
Stayed 7 nights in May 2016
Westin
Location is pretty good with free shuttle bus available through and fro Osaka train station. However facilities I. E. Swimming pool and gym need to be paid to enter
Reviewed May 23, 2016
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Yu from Taiwan
Families with older children
Stayed 3 nights in October 2015
Incredible!!!
the best hotel in Osaka
Reviewed May 22, 2016
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Chang from Taiwan
Groups
Luxury Twin Room Female Only - Non-Smoking
Stayed 2 nights in April 2016
Convince and good location
Nice stay
Reviewed April 22, 2016
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Gwion from United Kingdom
Business travelers
Stayed 2 nights in October 2015
Brilliant service
Comfortable hotel with good service. I had over-ordered some stock and they were kind enough to keep it for me in their store for several months. Highly recommended.
Reviewed April 21, 2016
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