Excellent 8.1
Based on 524 reviews

Recent customer comments

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Excellent



based on 524 reviews
  • Cleanliness 8.5
  • Facilities 8.1
  • Location 8.2
  • Room comfort and quality 8.5
  • Service 8.4
  • Value for money 7.9
  • Food and dining 7.1
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Sylvia from Indonesia
Family with teens
Nt Superior Modern Twin Non-Smoking
Stayed 2 nights in July 2016
Nice hotel, big n comfy rooms
The hotel room is quite big and comfortable. It also provids free shuttle bus service to the nearest train station. Overall we have a comfortable stay. The location of the hotel is about 10 minutes walk from shinagawa station. It is an uphill walk n can be quite tiring after a long day of sightseeing. That's the only downside to it.
Reviewed July 15, 2016

SUNGJOON from South Korea
Business traveler
Superior King Room - Smoking
Stayed 3 nights in July 2016
Good wholly
....
Reviewed July 10, 2016

Carlos from Costa Rica
Business traveler
Superior King Non-Smoking
Stayed 1 night in June 2016
Business
Poor service in restaurant after 10:00 PM. CQB
Reviewed June 30, 2016

Meng from Taiwan
Business traveler
Superior Natural Twin Room (Lower Floor) - Non-Smoking
Stayed 2 nights in May 2016
Gorgeous
Will surely come back
Reviewed May 14, 2016

Janet from Australia
Solo traveler
Superior King Non-Smoking
Stayed 2 nights in May 2016
Air problems.
When will the new renovations and extensions be completed? Only problem is the air conditioner - it can never be adjusted as the hotel controls the temperature but at least the windows can be opened to help keeping the air fresh.-
Reviewed May 11, 2016

Meng from Taiwan
Business traveler
Superior King Non-Smoking
Stayed 1 night in May 2016
Excellent
I like this hotel and will keep coming back
Reviewed May 09, 2016

Jennifer from Australia
Couple
Club King Bed
Stayed 1 night in April 2016
Fantastic hotel
Large rooms with a big bath, close to shinagawa station. Very comfortable.
Reviewed April 16, 2016

Suchitmas from Thailand
Business traveler
NT Superior Modern Twin Smoking
Stayed 5 nights in March 2016
Big room, good service, but far from station
Room is big enough for 2 persons but hotel is far from station.
Reviewed April 04, 2016

Yves from United States
Business traveler
Nt Superior Modern Twin Non-Smoking
Stayed 5 nights in March 2016
Nice location
location comfort restaurant
Reviewed March 14, 2016

Meng from Taiwan
Business traveler
Nt Superior Modern Twin Non-Smoking
Stayed 4 nights in January 2016
I like this hotel
Beautiful surrounding, cozy and clean
Reviewed January 23, 2016


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