Excellent 8.3
Based on 6541 reviews

Recent customer comments

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Excellent



based on 6540 reviews
  • Cleanliness 8.6
  • Facilities 7.9
  • Location 9.3
  • Room Comfort/Standard 8.3
  • Service 8.2
  • Value for money 8.1
  • Food/Dining 7.2
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JOHN from Canada
Family with young children
Double Economy
Stayed 3 nights in February 2015
clean and staff were very nice.
location staff and clean
I would come back to this hotel again because we had a good time.
Reviewed February 22, 2015
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Liau from Singapore
Couple
Double Economy
Stayed 8 nights in February 2015
honeymoon
staff, room, location
Fantastic
Reviewed February 22, 2015
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Benson from Singapore
Business traveler
Single - Non-Smoking
Stayed 4 nights in February 2015
near train station...airport limousine bus
Near Shinjuku Station, good shopping area
One of the plus is pickup and drop off for airport limousine in case you have heavy luggage after all the shopping in Tokyo
Reviewed February 21, 2015
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Ivo from Indonesia
Business traveler
Double Economy
Stayed 3 nights in February 2015
Great location
Location, cleanliness, friendly staff
Reviewed February 19, 2015
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Jeremy from Singapore
Couple
Double Economy
Stayed 8 nights in January 2015
Great location
Location, price, service.
Great location, 3-5 mins walk from Shinjuku station. Coffee shop and convenient stores directly opposite the hotel. Great little eateries around the area. Good service from the staff, and most of them speaks wonderful english. Would come back the next time I'm in Tokyo for sure.
Reviewed February 16, 2015
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Bayley from United States
Business traveler
Double Economy
Stayed 2 nights in February 2015
Business Trip to the Hotel Sunroute Shinjuku
Location, Convenience, Efficiency
It was excellent, the location was perfect for someone who is new to Tokyo and the staff was extremely friendly and knowledgeable with recommendations for the area.
Reviewed February 16, 2015
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Kah from Singapore
Couple
Double Economy
Stayed 7 nights in February 2015
Feedback 03.02.2015
Front staff , room cleanliness and hotel location
Good
Reviewed February 14, 2015
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Wai from Hong Kong
Couple
Standard Queen Room
Stayed 2 nights in February 2015
Good location, good service, clean room.
Good location, good service, clean room with free wifi
nil.
Reviewed February 11, 2015
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Aimee from Philippines
Family with older children
Double Economy
Stayed 5 nights in February 2015
Japan trip 2015
The location, cleanliness and the friendliness of the staff.
Reviewed February 11, 2015
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Helena from United Kingdom
Solo traveler
Single - Non-Smoking
Stayed 2 nights in January 2015
Would use again
Staff, location, cleanliness
Very well located - 5minute walk to Shinjuku station and all department stores/retail shops/restaurants in the area. Coffee shops and eateries right on the hotel's doorstep for quick dining options. 5minute walk to Yoyogi station for JR Yamamote line to Haneda Airport - 40mins away. Staff very helpful and efficient at check in/out. Room was small as expected in Tokyo, but well laid out to maximise on space. Bed soft but comfortable. Bathroom also well designed for space, water pressure excellent, and everything was very clean and well maintained. Hotel operates eco policy where room cleaning is concerned which I was very pleased with. Would definitely return.
Reviewed February 11, 2015
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