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Very good



based on 2157 reviews
  • Cleanliness 8.1
  • Facilities 7.6
  • Location 7.9
  • Room comfort and quality 7.9
  • Service 8.1
  • Value for money 8.1
  • Food and dining 6.9
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SUET from Hong Kong
Family with older children
Twin
Stayed one night in August 2016
smelly
requesting non-smoking room but it was still filled with smoke smell, the washroom was stinky too.Spacious but very old room. The beds are too soft. Good to have shuttle bus to Narita Airport.
Reviewed September 01, 2016
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Rhian from Australia
Group
Standard Twin Non-Smoking
Stayed one night in August 2016
Narita Excel excels!
After a long flight, the courtesy bus from Narita airport took less than 20 mins. Check in was quick and friendly. The room was spacious and very clean. Breakfast was in a room overlooking a beautiful garden. I would definitely stay there again.
Reviewed August 31, 2016
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SO from Hong Kong
Couple
Double or Twin Room
Stayed one night in August 2016
lack of store nearby
lack of store nearby, especially at night
Reviewed August 29, 2016
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AHMAD from Malaysia
Family with young children
Small Double Bed
Stayed one night in June 2016
Near to Narita Airport
No comment
Reviewed August 23, 2016
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khoo from Malaysia
Solo traveler
Double or Twin Room
Stayed one night in August 2016
Great hotel
Very nice hotel, friendly staffs, big room but a bit dust on the bed edge and carpet edge. Good transfer service between hotel and the airport. Should be great if more buses transfer between the hotel and shopping mall at night.
Reviewed August 18, 2016
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leonardi from Indonesia
Family with older children
Double or Twin Room
Stayed 4 nights in July 2016
location near bandara but not near tokyo town
good for transit
Reviewed August 17, 2016
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Ming from Taiwan
Group
Standard Twin Non-Smoking
Stayed one night in August 2016
飯店設施老舊, 服務態度散漫 (Old Hotel, Bad Service)
Highly not recommended. The hotel is very old in terms of facilities. Bathroom is not clean at all. The air conditioner in the room does not work well without a proper workaround. I need to use a fan and open the window to cool down the room. They are not aggresive to solve the situation.
Reviewed August 15, 2016
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Ego from China
Couple
Double or Twin Room
Stayed one night in August 2016
Good airport hotel
It's aged but clean and comfortable enough for airport transit visitors. 10-minutes away from the airport and perfect for early flight like mine. (Shuttle bus starts at 5:00am) Staff is nice but really difficult to communicate in English. There is nothing around the hotel so please get prepared before you go in. Room service till 23:00 and the food is not good so please eat before you go in. The room is spacious, comparing to the hotels in downtown. Overall, it's worth to stay for airport transit.
Reviewed August 09, 2016
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Lo from Hong Kong
Solo traveler
Standard Single Non-Smoking
Stayed one night in June 2016
money worth
it is to have the free shuttle bus to and fro airport and shopping mall
Reviewed August 08, 2016
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Ayako from Japan
Family with young children
Double or Twin Room
Stayed one night in July 2016
Very Convenience
Convenience from Narita Airport and Clean room but old hotel.
Reviewed August 08, 2016
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