Verified traveler reviews

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Very good

based on 907 reviews
  • Cleanliness 7.8
  • Facilities 7.4
  • Location 7.7
  • Room Comfort/Standard 7.9
  • Service 7.9
  • Value for money 8.1
  • Food/Dining 6.6
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Maricar from Philippines
Single Room
Stayed one night in April 2016
Nice Hotel
The hotel was nice and clean although its a bit disapppointing to see that there are no complimentary coffee or tea available not to mention complimentary water.
Reviewed May 13, 2016

Sara from Hong Kong
Families with older children
Twin Room
Stayed one night in May 2016
Reviewed May 13, 2016

Nelson from Singapore
Economy Double Room
Stayed one night in May 2016
Good stay
Great ambience and comfortable bed.
Reviewed May 12, 2016

Wirot from Thailand
Double Room
Stayed one night in May 2016
Very big room. Staffs are very helpful to get taxi for our very early flight (4am). Good shuttle bus service. Best value of money. Could not be more satisfied.
Reviewed May 10, 2016

Carlos from Israel
Small Double Bed
Stayed one night in April 2016
nice place for one night
easy free transfers from Narita to hotel, easy check in with
Reviewed May 04, 2016

James from United States
Solo travelers
Small Double Bed
Stayed one night in April 2016
Close to the Airport
The hotel is older compared to the Excel and Nikko, but it is clean. Shuttles ran on time. Got a smoking room instead of the non-smoking that I had booked. Was not worth dealing with the front desk for just the one night lay over. It is now my 3rd choice when laying over in NRT.
Reviewed May 03, 2016

Li from Hong Kong
Standard Twin Room with Extra Bed
Stayed one night in April 2016
Convenient Location but Dirty Room
Location of hotel is close to Narita Airport which is convenient. However, this is the most dirty hotel I've ever stayed in Japan.
Reviewed May 02, 2016

Michael from United Kingdom
Small Double Bed
Stayed one night in April 2016
Very convenient for the airport and good service
Free shuttle from and back to all 3 terminals every 30 minutes, but you need to allow time, as it also calls at other hotels Room was a bit tired, with some lights not working and the wash basin not retaining the water, but for one night it was absolutely fine.
Reviewed April 25, 2016

AVA from Philippines
Solo travelers
Small Double Bed
Stayed 3 nights in April 2016
excellent service
best room
Reviewed April 25, 2016

Vitaliy from United States
Twin Room
Stayed one night in February 2016
Extra charges for late check out!
Hate the fact that the hotel charges extra PER HOUR for late check out!And the staff was NOT clear that the amount is PER HOUR and not until 5pm total. I was solo annoyed with them!
Reviewed April 24, 2016


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