Recent customer comments

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Excellent



based on 1685 reviews
  • Cleanliness 8.2
  • Facilities 7.3
  • Location 8.8
  • Room comfort and quality 8.3
  • Service 8.2
  • Value for money 8.3
  • Food and dining 6.9
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graham from Australia
Couples
Standard Double
Stayed one night in April 2014
Great room. Clean and comfortable..restaurant had
Food restaurant was great. Room was great close to airport
Very comfortable and enjoyable .staff friendly check in was quick
Reviewed June 07, 2014
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WENYO from Taiwan
Business travelers
Standard Double
Stayed 3 nights in May 2014
ok
cheap
Reviewed June 05, 2014
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SSUHAN from Taiwan
Couples
Standard Double
Stayed one night in May 2014
good
clean, kind
Reviewed June 02, 2014
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Vu from Vietnam
Groups
Standard Triple
Stayed one night in May 2014
Excellent
Great location: very close to the airport, free shuttle bus and great staff. I'd like to thank Mr.Watanabe for his kindness to give our group a ride to Narita airport when we missed the shuttle bus
Great
Reviewed May 31, 2014
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LINDY from Australia
Couples
Standard Double
Stayed one night in May 2014
Convenient to Airport
The hotel is situated close to Narita
Reviewed May 29, 2014
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Merry from United States
Solo travelers
Standard Double
Stayed one night in May 2014
Peaceful break in a long flight itinerary
Airport shuttle, location, comfort
The Narita Tobu is terrifically convenient, with friendly staff and the location could not be better. Having a peaceful, comfortable break in Narita makes a long sequence of flights much more bearable, and the amenities at this hotel are very well thought out for a good rest. I will recommend and will stay here again. Thank you!
Reviewed May 28, 2014
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Sondra from United States
Groups
Standard Double
Stayed one night in May 2014
Good value, convenient location, friendly staff
Location, Fitness Center, Staff
The staff was friendly and helpful, the shuttle bus to the airport and the shopping mall was very convenient, the spa and fitness center are awesome, only one complaint, they took out the bathing suit dryer from the spa area, they should put it back.
Reviewed May 27, 2014
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frederick from Canada
Solo travelers
Standard Double
Stayed one night in May 2014
perfest
rooms , staff , proximity to airport and shuttle service
Very nice stay at a nice hotel with a fair price
Reviewed May 23, 2014
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we from Malaysia
Business travelers
Deluxe Double
Stayed one night in April 2014
average hotel
close to airport
normal except that the check-in time is 2pm if im not mistaken
Reviewed May 22, 2014
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remille from Philippines
Families with young children
Standard Triple
Stayed one night in May 2014
It was ok.
Location Shopping for things back home It has shuttle bus
Comfortable........................................
Reviewed May 18, 2014
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