Recent customer comments

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based on 603 reviews
  • Cleanliness 9.0
  • Facilities 8.4
  • Location 8.6
  • Room comfort and quality 8.7
  • Service 8.8
  • Value for money 8.2
  • Food and dining 7.3
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David from Indonesia
Stayed 2 nights in November 2013
Great hotel
friendly staff, fast response and clean room
It's great to stay here. Near the subway and JR and also near the local restaurant
Reviewed December 06, 2013

Zennie from Australia
Stayed 2 nights in September 2013
Lovely very comfortable room, great service.
Design, bath, views.
Reviewed November 25, 2013

Kevin from United States
Solo traveler
Stayed one night in November 2013
Excellent Hotel
City View, Loacation, Service
Upper Floors, very clean room, excellent service staff, very good breakfast, close to the train station
Reviewed November 24, 2013

Barry from Australia
Stayed 4 nights in November 2013
Very comfortable stay and good value.
Location. Staff and Atmosphere.
Hotel is located very centrally with access to Shimbashi subway station is just outside. Great atmosphere in the the foyer with art show on at the time. Dining spots all around outside and staff extremely helpful. Would recommend to anyone who wanted to stay at a first class hotel for a reasonable price.
Reviewed November 24, 2013

Maria from United States
Business traveler
Stayed 2 nights in November 2013
very comfortable hotel
Comfortable, kind staff, good breakfast
Reviewed November 18, 2013

Jerome from France
Business traveler
Stayed 3 nights in November 2013
business oriented
clean, silent and large room for Japan
Reviewed November 18, 2013

Andrew from Australia
Business traveler
Stayed one night in October 2013
A great place to stay
Location, the Staff, the rooms
This was my 2nd stay at this hotel and it was a really enjoyable stay. The staff are fantastic and really helpful, the food is excellent and well presented and the location is also very good and there are some really nice local restaurants nearby. The rooms were spotless and the beds were very comfortable. All in all an excellent hotel.
Reviewed November 13, 2013

Maria from United States
Business traveler
Stayed 2 nights in November 2013
A good choice
Kind Staff, comfortable room, great location
Reviewed November 09, 2013

Richard from United Kingdom
Business traveler
Stayed 4 nights in July 2013
Good quality, good service, good value in Tokyo
Location, high floor hotel affords good views, efficient
No issues, the stay was good. The room was comfortable. I didn't use the restaurant or bar but the lobby was nice. Overall good
Reviewed October 21, 2013

Wai from Hong Kong
Stayed 3 nights in October 2013
Iis good
The staffs are cheerful, polite, helpful
The hotel accommodation are generally good, clean & comfortable, using the brand if Thann shower gel and hand wash seems are good prouuct, just walk 10mins to the nearest train station, would recommend this hotel to my friends as well Just can't extend the late check out later, but they are helpful to provide the service for keep our luggage in their counter
Reviewed October 18, 2013


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