2015
Excellent 8.6
Based on 856 reviews

Recent customer comments

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Excellent



based on 856 reviews
  • Cleanliness 9.1
  • Facilities 8.4
  • Location 9.1
  • Room comfort and quality 8.8
  • Service 9.0
  • Value for money 8.1
  • Food and dining 7.5
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James from South Korea
Business travelers
Renovated Economy Double Room
Stayed one night in September 2016
Clean, comfortable, quiet, modern, perfect.
This hotel exceeded my expectations for the rate and had absolutely nothing worthy of criticism. Zero problems. Helpful staff. In my book that's the perfect hotel.
Reviewed September 14, 2016
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Sandra from Singapore
Families with young children
Junior Suite King
Stayed 4 nights in September 2016
Great view
Convenient location and fantastic view in the Tokyo Tower.
Reviewed September 13, 2016
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Hok from Hong Kong
Business travelers
Renovated Standard Twin Room
Stayed 3 nights in September 2016
Excellent Location, clean room.
The location is excellent, 3 minutes walk to Shimbashi Station. And you can walk to Ginza in just 5 minutes. Although breakfast is included, but downstair you can find convenient store, cafe, fast food restaurant for breakfast. And a lots of other food near by you in the mall, or just walk to Shimbashi station.
Reviewed September 11, 2016
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Bee from Singapore
Families with young children
Renovated King Room
Stayed 2 nights in September 2016
Nice, comfortable
Given big bed as requested
Reviewed September 08, 2016
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Daniel from United States
Solo travelers
Renovated Economy Double Room
Stayed 10 nights in July 2016
Solid, affordable base for a Tokyo trip
Nicely managed, professional stay. Single room provides enough space, especially for Japan. Also had friends staying in a suite that was exceptional. Located a little south of most Tokyo attractions but a very short walk from a station that runs on the JR line that loops through the middle of the city so nothing is far away. Not a ton to do in the surrounding area as it's more of a business district but it's a nice, quiet place to retire after a long day. In the mornings there are some local kids attractions/Japanese game show type things going on right outside. Recommend Xvin the Chinese restaurant located inside the hotel. There's also one of like 3 Taco Bells in Japan right next door if that interests you. You can do laundry yourself in the hotel - they have these washer/dryer combos but be careful they fill up fast and take 2.5 hours to run!
Reviewed September 07, 2016
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Vincent from Singapore
Business travelers
Renovated Economy Double Room
Stayed one night in September 2016
Very nice & comfortable
The hotel is conveniently located and the room was nice & comfortable...does not feel small. I also like the bar lounge...nice music and view.
Reviewed September 06, 2016
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Punnarat from Thailand
Families with older children
Renovated Standard Double Room
Stayed 2 nights in August 2016
Good Location
The location is really good as it locate in central area that near many subway and other so, it make easy for us to travel.
Reviewed September 05, 2016
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Tina from United States
Families with older children
Renovated Superior Twin Room
Stayed one night in August 2016
No wireless WIFI in the rooms
I booked two rooms on 30th floor. Both rooms do not have wifi connectivity. I reflected to the staff, the gentleman came very quickly to try to fix it but still unsuccessful. He ended up giving one room a hot spot, but even that was slow. Also this is the only hotel in Japan that I stayed in that does not provide complementary water. Location is however excellent. B2 level in basement gets to go to to JR and subway station without having to go out. So many activity and department store literally on premise. Bed is regular small Japanese double bed. Rooms are clean and mildly dated. Limousine bus stops right in front of door makes it extremely convenient. . I would have recommend it more if the wifi was not such an issue.
Reviewed August 29, 2016
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malei from China
Groups
Renovated Superior Twin Room
Stayed 2 nights in August 2016
Nice hotel, good location and helpful staff
Nice hotel, good location and helpful staff
Reviewed August 29, 2016
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Shotaro from Japan
Business travelers
Renovated Economy Double Room
Stayed 4 nights in August 2016
Great Hotel
Expensive but value for the price. The location is near Ginza area with full of restaurants. The room was not so spacious but good enough (better than usual Japanese hotel where we can't open the carry bag sometimes)... And the hotel is one of the stop of Airport bus to/from Narita which is very good !!!
Reviewed August 24, 2016
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