Very good 7.4
Based on 469 reviews

Recent customer comments

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Very good



based on 469 reviews
  • Cleanliness 7.8
  • Facilities 6.4
  • Location 7.3
  • Room comfort and quality 7.6
  • Service 7.7
  • Value for money 7.6
  • Food and dining 6.4
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SUFIAN from Singapore
Couples
Stayed 1 night in October 2014
Awesome
Shopping, friendly, relax
It was great
Reviewed January 27, 2015

Beautrix from Indonesia
Couples
Stayed 5 nights in December 2014
Nice Stay
Shuttle bus, laundrya and vending machine
It was a nice stay. I like the idea that they provide a shuttle bus for guests to mrt station. The room is kindda small but nice clean.
Reviewed January 12, 2015

Yuen from Hong Kong
Solo travelers
Stayed 2 nights in December 2014
good service
the size of the room is ok, the staffs can speak in english, supermarket near hotel
good service
Reviewed January 12, 2015

Dianne from Australia
Solo travelers
Stayed 1 night in January 2015
Convenient Overnighter
Location, Ease of Access, Near Train Station
Very convenient location to arrive on the train from Hakaba and to catch the train out to Narita the next morning.
Reviewed January 11, 2015

Lyn from Singapore
Families with young children
Stayed 7 nights in December 2014
Days in Tokyo
Shuttle bus, location
The place is nice. Frontdesk staff are helpful but speak little english
Reviewed January 07, 2015

James from Singapore
Couples
Stayed 11 nights in December 2014
Review for Shinjuku New City Hotel
Location, fast check-in and free shuttle service
It was a pleasant stay despite the cramped room size. Location is an advantage although it is far from the main Shinjuku-ku shopping area, the free hotel shuttle service made up for it. I will return to stay at this hotel in future.
Reviewed January 07, 2015

Tongpong from Thailand
Couples
Stayed 1 night in December 2014
Nice hotel
Good value, hotel up to standard and close to the nice Shinjuku park.
Good value, hotel up to standard and close to the nice Shinjuku park. The hotel is a bit of a walk from Jr. st. there are hotel shuttle bus but not all the time during the day (do check the time table before hand).
Reviewed December 19, 2014

Tongpong from Thailand
Couples
Stayed 1 night in December 2014
Nice hotel
Good value, hotel up to standard and close to the park.
Good value, hotel up to standard and close to the nice Shinjuku park. The hotel is a bit of a walk from Jr. st. there are hotel shuttle bus but not all the time during the day (do check the time table before hand).
Reviewed December 19, 2014

Salza from Singapore
Families with older children
Stayed 4 nights in December 2014
value for money
location, cree shuttle and English speaking staff
It was pleasant and on a weekend when there are a few pax who missed the bus shuttle, hotel obliged by running one more timing. I Booked 2 rooms non smoking but there was a strong smell in my room. Good thing though there is a vending machine dispensing hot and cold drinks in our floor. Not sure if it's for all floors.
Reviewed December 18, 2014

Kam from Australia
Couples
Stayed 1 night in December 2014
good value for money
free shuttle bus
very pleasant. hassle free.
Reviewed December 07, 2014


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