Very good 7.2
Based on 3229 reviews

Recent customer comments

Filter by traveler type
Very good



based on 3229 reviews
  • Cleanliness 7.5
  • Facilities 7.6
  • Location 7.6
  • Room Comfort/Standard 7.0
  • Service 7.3
  • Value for money 7.2
  • Food/Dining 6.7
Sort by

Jutamas from Thailand
Family with older children
Standard Double Non-Smoking
Stayed 3 nights in August 2016
Maid did a sloppy job
Coming back to our room after room make-up, we found: Trash and garbage right where exactly where they were, floor/hand/face towel placed all together on top of our luggages (instead of in the toilet), and there were dust and odor in most parts of the room.
Reviewed August 26, 2016

XiaoYan from Singapore
Couple
Semi-Double Non-Smoking
Stayed 2 nights in August 2016
Overall it was quite good.
There's a family mart at lvl 1 so it's quite convenient. Location wise its slightly far from shinjuku station(est 15- 20mins walk). Room was quite clean too.
Reviewed August 25, 2016

Tuan from United States
Group
Triple - Smoking
Stayed 3 nights in August 2016
Great hotel
Nice hotel that is accommodating to foreigners.
Reviewed August 22, 2016

Teresa from Hong Kong
Solo traveler
Ladies Single Room
Stayed 3 nights in August 2016
Like the female rooms
Clean and safe. Like the female rooms
Reviewed August 22, 2016

Jose from Philippines
Couple
Semi-Double Non-Smoking
Stayed 5 nights in August 2016
SWH Best choice for first timer in japan
Food always available within the hotel. Transportation to airport are available. Best choice for new traveller to japan. Railways station and department stores are walking distance.
Reviewed August 15, 2016

Thomas from United States
Couple
Superior Double Non-Smoking
Stayed 8 nights in July 2016
Great service
Staff was great and very helpful and the location was pretty convenient for the nearby station and has a limousine bus pickup right out front.
Reviewed August 07, 2016

Kwok from Hong Kong
Solo traveler
Single - Non-Smoking
Stayed one night in July 2016
Service
Good service
Reviewed August 04, 2016

evin from Malaysia
Business traveler
Single - Non-Smoking
Stayed one night in July 2016
Decent hotel, friendly staff, value for money
Comfortable. But slightly far from station
Reviewed July 31, 2016

evin from Malaysia
Business traveler
Single - Non-Smoking
Stayed one night in July 2016
Decent hotel, friendly staff, value for money
Need to walk 15min from Shinjuku station.
Reviewed July 31, 2016

evin from Malaysia
Business traveler
Single - Non-Smoking
Stayed one night in July 2016
Decent hotel, friendly staff, value for money
Slightly further from Shinjuku station, 15minutes walk.
Reviewed July 31, 2016


1

Select loyalty program

PointsMAX
Language
Loyalty Program A Loyalty Program A
Loyalty Program B

In the menu, click PointsMAX and select your favorite loyalty program.

2

Select a room that earns points

Hotel Room A
Room Info
This booking earns
5,000 points

Choose a room offer that comes with points, which are earned automatically with that booking.

3

Enter membership ID

Country of passport
Program Membership ID
1234

Fill in the membership number for you selected program when completing your reservation. The points will be added to your account after you check out.

Start here and select your preferred program: