Exceptional 9.1
Based on 193 reviews

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based on 193 reviews
  • Cleanliness 9.7
  • Facilities 9.1
  • Location 8.9
  • Room comfort and quality 9.5
  • Service 9.4
  • Value for money 8.8
  • Food and dining 8.2
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man from Hong Kong
Deluxe King
Stayed 3 nights in March 2016
Reviewed April 18, 2016
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Janet from Hong Kong
Solo travelers
Deluxe King
Stayed 3 nights in March 2016
Nice experience
Room are nice, clean and view is nice too. Room layout plan effective and good to use. Modern Japanese style. Food at ADD is good. Staffs are nice and service are good. Love Kengo Kuma design !
Reviewed March 28, 2016
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Bo from United States
Premier Corner Twin
Stayed 3 nights in March 2016
Very clean modern and very close to station
Reviewed March 21, 2016
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Yvonne from United Kingdom
Deluxe King
Stayed 2 nights in March 2016
Superb hotel with everything you need
Location directly above subway lines was perfect, especially in heavy rain. Room comfort and size. View from 29th floor room.
Superb in every way and worth the splurge.
Reviewed March 16, 2016
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Michael from Denmark
Business travelers
Deluxe King
Stayed 2 nights in January 2016
Luxury hotel in Tokyo
Rooms were spacious, staff faultless and location is convenient.
Felt very welcome from arrival through departure. Everything taken care of to high standard in a low key manner. Rooms are sizeable with lots of storage space.
Reviewed January 27, 2016
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John from United States
Business travelers
Deluxe King
Stayed 5 nights in January 2016
Always a wonderful experience to stay here!
Japanese atmosphere, truly great staff, beutiful setting and convenience to transportation
I've stayed at many hotels in Tokyo over the past 30+ years, but the Capitol Hotel Tokyu is at the top of my list. It's not a standard-issue international hotel, as distinguished by the modern Japanese touches throughout. The hotel provides a standard of care for its guests that is seldom matched.
Reviewed January 19, 2016
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Boon from Singapore
Solo travelers
Deluxe King
Stayed 9 nights in December 2015
The Capitol Hotel Tokyu
practically direct access to 4 important subway lines, beautiful green oasis, zen-like hotel interiors with great views of the city
A calming, beautiful, zen experience, amidst the quiet efficiency of the staff and the large views of the city from the room. Everything in the room was thoughtfully provided and works well. [a broken bulb in the bathroom was quickly fixed; stored luggage was sent down in a very timely manner to await the arrival of airport transportation]. A particularly fortuitous event during our stay over the new year eve/day was the witnessing of the New year visits of the locals to the HIE SHRINE for good blessings just next door to the hotel.
Reviewed January 04, 2016
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Jacksen from Indonesia
Deluxe King
Stayed 4 nights in December 2015
standards has dropped over the years
Location, cleanliness and less crowded
IT contrasted quite significantly to my first stay. staff performance dropped, ( some of the staff were not as well mannered) and also forgot my request for a twin bed which i had told them way in advance many months back, which they had to resort me to a twin bed smoking room eventually ( i do not smoke) My rooms ( 45 sqm versus 71 * rough estimation) was much smaller than my first stay although i paid the same price Now that the hotel is more well known and achieving higher occupancies than when i stayed the last time their standards dropped.
Reviewed December 31, 2015
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Susan from Philippines
Families with older children
Premier Corner Twin
Stayed 2 nights in December 2015
Love Capitol
Design excellent amenities very good staff good
It was as I expected. They could improve their breakfast buffet though.
Reviewed December 28, 2015
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phakwimon from Thailand
Deluxe King
Stayed 6 nights in December 2015
Great stay in tokyo
Big sized rooms, helpful staffs, located right above metro station
Reviewed December 16, 2015
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