Very good 7.6
Based on 981 reviews

Recent customer comments

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Very good



based on 981 reviews
  • Cleanliness 7.6
  • Facilities 6.5
  • Location 8.6
  • Room comfort and quality 7.6
  • Service 7.8
  • Value for money 7.6
  • Food and dining 6.3
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Maria from Indonesia
Family with older children
Korean Star Room - Kara
Stayed 3 nights in July 2016
No lift from street to reception (2nd floor)
It's difficult if you have big luggage when arrived & check out because lift only from 2nd floor nor 1st floor And they only keep our luggage until 3:00 pm after checkout.
Reviewed July 12, 2016

Robert from United States
Solo traveler
Double - Non-Smoking
Stayed 1 night in June 2016
About average...
The hotel is located less than a five minute walk from Shin-okubo station on the edge of a Korean area with some good restaurants. Watch for the overhead sign or you might miss the entrance. The lobby is on the second floor and there is no elevator from the first floor so you will have to carry your bags up the stairs. There IS an elevator from the lobby to the upper floors. The single desk staff was working with a group when I arrived. She handled them well and thanked me for waiting. The room is small but not extremely cramped. Bed and pillows are comfortable and the room as a whole is clean. TV, refrigerator, hot water pot, and wall-mounted AC complete the room. The bathroom however is miniscule. The doorway is narrow and the step up/down is higher than expected. There are the usual amenities. One big gripe are the towels. They were threadbare and had holes. The room I was given did not have a security chain or slide on the door because it appears there was no room to anchor it to the wall. Also the only available electrical outlet was next to the bed via an extension cord with circuit breaker. Primitive but effective. There is a set breakfast served in the mornings...one egg, toast, salad, and beverage for 500 yen. A good bargain! Make sure to purchase your voucher from the front desk.
Reviewed July 04, 2016

Alice from United States
Solo traveler
VIP Double - Non-Smoking
Stayed 3 nights in June 2016
Great price, location
I stayed by myself and found the place to be perfect! There are lots of restaurants nearby and being one stop away from Shinjuku was so convenient!
Reviewed July 01, 2016

Loi from Hong Kong
Family with older children
Twin B - Non-Smoking
Stayed 5 nights in June 2016
good location
very competitive price
Reviewed June 30, 2016

Christopher from Australia
Family with older children
Twin A - Non-Smoking
Stayed 4 nights in June 2016
Good
Value for money was good. Twin room was spacious- bathroom clean. Breakfast was average (same everyday). The hotel is very noisy between rooms and outside noise also but considering you are in Tokyo unless you pay a lot I guess this is standard. Overall we were surprised as we thought it would not be that good.
Reviewed June 29, 2016

Jose from Philippines
Group
Korean Star Room - Kim HyunJoong
Stayed 3 nights in June 2016
Nothing fancy
Lots of stairs to carry luggage. Good thing is it's close to train station and restaurants.
Reviewed June 28, 2016

Peiting from Taiwan
Couple
Double - Non-Smoking
Stayed 4 nights in June 2016
Good location
Good location, but the facilities were soso
Reviewed June 21, 2016

Graeme from Australia
Group
Twin B - Non-Smoking
Stayed 4 nights in June 2016
Location
Excellent location, staff were very good and friendly, kitchen (breakfast) staff were so helpful. Will stay again next time.
Reviewed June 19, 2016

YISHIN from Taiwan
Family with young children
Twin B - Non-Smoking
Stayed 1 night in June 2016
Location is easy to reach but room is a bit small
The location is easy to reach and a lot of restaurants and shops around the hotel. But the room is a bit small and there have stairs when reach the hall.
Reviewed June 15, 2016

anthony from Philippines
Group
Korean Star Room - Dongbangsingi
Stayed 6 nights in June 2016
Never again
Dont book in this hotel you'l regret it!
Reviewed June 12, 2016


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