Recent customer comments

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Very good

based on 563 reviews
  • Cleanliness 7.9
  • Facilities 6.8
  • Location 9.0
  • Room Comfort/Standard 7.8
  • Service 7.8
  • Value for money 7.4
  • Food/Dining 7.1
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Johannes from Australia
Deluxe Twin
Stayed 3 nights in May 2013
This hotel is probably a breath of fresh air.
Comfortable,Clean and well located.
Reviewed June 02, 2013

William from Belgium
Families with young children
Deluxe Queen
Stayed 2 nights in December 2012
Perfect location but a little outdated
perfect location, very friendly staff
We had a nice stay in this hotel but make sure that your room isn't on the streetside... Loud talks and laughters comming from one of the restaurants accross the street, till 3 am. Impossible to close an eye. The room was ok, but a little outdated furniture. The swimming pool could also use a little makeover. Breakfast was nice, and so was the staff. Very friendly, doing everything to make you enjoy your stay.
Reviewed May 25, 2013

Patrick from Australia
Deluxe Queen
Stayed 2 nights in August 2012
Great hotel centrally located.
Staff were very attentive, room was fabulous, great bar.
We stayed for 3 nights and everything was fantastic. This is the best "Best Western" I have stayed at. I would highly recommend it to anyone.
Reviewed May 22, 2013

Daniel from Switzerland
Business travelers
Deluxe Single
Stayed 3 nights in May 2013
Comfortable hotel with friendly staff
Central location, swimming pool, friendly staff, good value for money
The Hotel is conveniently located in the main Shopping and Dining area of Vientiane. It offers comfortable rooms, a nice Swimming pool. Staff is friendly and helpful. The choice of breakfast is however rather limited. Unlike during previous stays, the free WiFi was very slow.
Reviewed May 11, 2013

NG from Malaysia
Deluxe Twin
Stayed 4 nights in December 2012
nice location and comfortable
this hotel located at middle of the city, restaurant and shopping within walking distance.
reall nice location for sightseeing and hotel room clean and tidy, felt comfortable afterall
Reviewed May 10, 2013

ANDRE from France
Business travelers
Deluxe Single
Stayed 4 nights in February 2013
Convenient for a short stay
good location, friendly staff
Reviewed May 10, 2013

Irene from Indonesia
Solo travelers
Deluxe Single
Stayed 1 night in August 2012
As the first timer visit Laos, the hotel was oke
location near the river mekong and shopping area
Reviewed May 03, 2013

Ronaldo from Argentina
Solo travelers
Deluxe Single
Stayed 4 nights in April 2013
very central
location, pool and wifi
Reviewed April 23, 2013

Araya from Thailand
Families with young children
Deluxe Twin
Stayed 3 nights in April 2013
Convenience area
convevience area, good breakfast and clean
We got the room very quick and they also provided baby cot as requested. The best is the room s were clean and comfortable. Good for todler and baby to enjoy .Room service is very good and they can advise you the best option if you can communicate with them. Please be reminded that should keep the key card safe as it would cost 30 USD per 1 card.d
Reviewed April 21, 2013

Steve from Australia
Deluxe Queen
Stayed 5 nights in April 2013
Great location, clean room and very freindly staff
Close to restaurants and bars . Walk to city sites and markets. One hundred metres from the Mekong River
Vientiane is a lovely quiet city with a lot of old colonial charm. Staying at Best Western helped us to enjoy our time with easy access to all city amentities and great service.
Reviewed April 21, 2013


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