2015
Excellent 8.9
Based on 2038 reviews

Verified traveler reviews

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Excellent



based on 2038 reviews
  • Cleanliness 9.3
  • Facilities 9.1
  • Location 8.7
  • Room comfort and quality 9.3
  • Service 9.4
  • Value for money 8.3
  • Food and dining 8.4
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batalha from Macau
Families with young children
Cotai Pool Suite King
Stayed 1 night in October 2014
luxury
big nice and luxury
celebrate my son birthday , love it with pool in my room
Reviewed June 01, 2015

CHI from Hong Kong
Families with young children
Cotai Pool Suite King
Stayed 1 night in May 2015
Great room, tidy and good service
Big room , tidy and good view
I have a great time in hotel pool with my family. The staffs were very kind and helpful, specially Kelly in front desk was very good and sweet Just one things is , no seven eleven or vending machine, very hard to get beer or drinks Overall was great hotel and value of money
Reviewed May 25, 2015

LAM from Macau
Groups
Cotai Pool Suite King
Stayed 1 night in November 2014
Best place for relaxation
Spa; Room facilities; Helpful staffs
It is certainly the best place for relaxation. The spa service was excellent. The standard room is already huge so it's a great place for group parties. Staffs are very helpful and they offer very good services. The breakfast was nice during my stay. One only thing is that the wooden bath bucket in the room was not as clean as it should be. However they staffs came right away to clean it up once I gave a call to the counter.
Reviewed May 23, 2015

Lee from Hong Kong
Couples
Cotai Pool Suite King
Stayed 1 night in May 2015
Very good
Good good good
Reviewed May 21, 2015

Juhyoung from South Korea
Business travelers
Cotai Pool Suite King
Stayed 3 nights in March 2015
I'm very Happy with this hotel. I'm very Happy wit
I'm very Happy with this hotel.
I'm very Happy with this hotel. I'm very Happy with this hotel. I'm very Happy with this hotel.
Reviewed May 19, 2015

Pui from Hong Kong
Couples
Cotai Pool Suite King
Stayed 1 night in February 2015
luxury and romantic hotel for couples
super big room, luxury, small swimming pool inside the room
great!
Reviewed May 19, 2015

EUGENE from South Korea
Couples
Cotai Pool Suite King
Stayed 1 night in May 2015
Best place to be in Macau
Service, room cleanliness, design
It was a greatstay, much better than other banyan tree locations.
Reviewed May 08, 2015

Karen from Singapore
Couples
Cotai Pool Suite King
Stayed 2 nights in November 2014
Enjoyed here...
Comfortable
Both of us enjoyed at this hotel,comfortable and nice breakfast
Reviewed May 05, 2015

Fe from Philippines
Families with older children
Cotai Pool Suite King
Stayed 1 night in April 2015
Family Birthday
FOH STAFF, Unexpected upgrade, over all response from staff
Overall was great except for a minor issue with room service. Cold and dry food, This was fixed straight away by the Villa Host Sam and Sandro Gave us a caked for my hubby and daughters birthday + unexpected upgrade was very rewarding. Grateful for this.
Reviewed May 03, 2015

Jackie from Hong Kong
Families with young children
Cotai Pool Suite Twin
Stayed 2 nights in April 2015
Very nice
Bath bucket; indoor swimming pool; in room swimming pool
Fantastic
Reviewed April 12, 2015


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