2015
Excellent 8.9
Based on 2035 reviews

Recent customer comments

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Excellent



based on 2035 reviews
  • Cleanliness 9.3
  • Facilities 9.1
  • Location 8.7
  • Room Comfort/Standard 9.3
  • Service 9.4
  • Value for money 8.3
  • Food/Dining 8.4
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Chin from Malaysia
Couple
Cotai Pool Suite King
Stayed one night in September 2013
Superb Hotel!
Clean and Lovely Hotel, lovely staffs and conveniently located where you could easily get a free shuttle bus to almost everywhere in Macau...
Reviewed September 26, 2013

Jacob from Malaysia
Group
Signature Pool Suite
Stayed 3 nights in September 2013
Very comfortable, massive and clean room
Big rooms, nice indoor pool, big outdoor pool
Perfect. Great hotel, good design, luxurious rooms
Reviewed September 25, 2013

Kwok from Hong Kong
Family with young children
Cotai Pool Suite Twin
Stayed one night in September 2013
A good weekend getaway
Clean and big, good for families
The room is comfy. The pool is good, especially the pool that is exclusive for banyan tree residents. However, the cleanliness of the wave pool and the pool in the room need to be improved. I've been to banyan tree two years ago when it first opened. Facilities have been well maintained but cleanliness of the pool water need to be taken care of.
Reviewed September 24, 2013

Yau from Hong Kong
Couple
Cotai Pool Suite King
Stayed one night in September 2013
Nice Place
Room size is big enough, bed is very comfortable.
Very nice hotel with very very good breakfast. Room is big enough, view is good,sofa is also very comfortable. One good point is there is 2 TV in the room.
Reviewed September 23, 2013

LAU from Macau
Couple
Cotai Pool Suite King
Stayed one night in September 2013
really a very nice hotel
comfortable room, nice staffs
this is my second stay and i would be back again in the near future.
Reviewed September 23, 2013

Yeung from Hong Kong
Couple
Cotai Pool Suite King
Stayed one night in September 2013
Fantastic trip
location, comfortable rooms, facilities
It was our first stay in Banyan Tree Macau. The room was nicely decorated with a small pool. We were provided with a handy which offered free 3G internet service and long distance calls. The wave pool and indoor swimming pool were great. It was worth a try.
Reviewed September 22, 2013

chen from China
Business traveler
Cotai Pool Suite King
Stayed one night in September 2013
Superbly relaxing and overwhelming stay
Superb Service, Luxuriously-finished Room, Lavishing furnished
The trip to Banyan Tree Macau was wonderful. The room was uniquely designed; lavishly and luxuriously furnished. View was exhalirating and breathcathing. There are plenty of amenities for relaxation and play.
Reviewed September 21, 2013

Joo from Singapore
Family with young children
Cotai Pool Suite King
Stayed 2 nights in September 2013
Wow, the room is very nice
Comfortable feel, nice deco and good service
Reviewed September 18, 2013

TRACY from Hong Kong
Couple
Cotai Pool Suite King
Stayed one night in September 2013
Romantic and comfortable stay
Nice design, good location, neat room
It was a wonderful stay in Banyan Tree. Nice design of the room, have the pool inside the room. It's awesome to relax in the pool with a nice view outside. Attentive staff and fast internet service also. Easy to access to local restaurants. Should check in earlier to enjoy the facilities in the hotel.
Reviewed September 18, 2013

szeto from China
Couple
Cotai Pool Suite King
Stayed one night in September 2013
Very nice hotel indeed.
excellent service, wonderful staff, professional spa
Reviewed September 17, 2013


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