2015
Excellent 8.9
Based on 2035 reviews

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Excellent



based on 2035 reviews
  • Cleanliness 9.3
  • Facilities 9.1
  • Location 8.7
  • Room Comfort/Standard 9.3
  • Service 9.4
  • Value for money 8.3
  • Food/Dining 8.4
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Phillip from Canada
Family with young children
Stayed 2 nights in August 2013
Comforting for family and fine food
Food, well-equiped rooms and great stage performers inside casino.
Hard to fault. Buffet breakfast is excellent...ie. multiple kinds (9) of fresh juices, including Kiwi, Strawberry, etc and lovely muffins and breakfast buns.
Reviewed August 25, 2013

Yee from Hong Kong
Family with young children
Cotai Pool Suite King
Stayed 2 nights in August 2013
Very nice room with jazzuci
swimming pool, jazzuci and the service
Very nice hotel. Best service and good location. You can go anywhere by their shuttle bus. But the service in the hotel is better than at the beach. No floating pad and fruit can be provided at the beach.
Reviewed August 21, 2013

cheung from Hong Kong
Family with older children
Signature Pool Suite
Stayed one night in March 2013
Good
room is big, room is beautiful, room is good
room is big, room is beautiful, room is good room is big, room is beautiful, room is goodroom is big, room is beautiful, room is goodroom is big, room is beautiful, room is goodroom is big, room is beautiful, room is goodroom is big, room is beautiful, room is goodroom is big, room is beautiful, room is goodroom is big, room is beautiful, room is goodroom is big, room is beautiful, room is goodroom is big, room is beautiful, room is good
Reviewed August 19, 2013

Chi from Hong Kong
Family with young children
Stayed 2 nights in August 2013
Large room with spacious area
Large room, nice Thai restaurant, staff with good service attitude
Needless to say, the room is large and spacious as compared with any standard guest room of another hotel; however the price would also be at least a double of others. The overall service of the hotel is good, ranging from bell service and housekeeping service to front desk service and food and beverage service.
Reviewed August 19, 2013

Chan from Hong Kong
Family with young children
Stayed 2 nights in August 2013
Great food and great resort hotel for family
Food, Very good swimming pool, in-room pool
Could not be better. Great services, good food. The children love the in-room pool and the beach pool in the hotel.
Reviewed August 18, 2013

Leonid from Russia
Couple
Cotai Pool Suite Twin
Stayed one night in May 2013
Overestimated expensive hotel
huge rooms, fast check-in/out, great outlook
Totally overestimated hotel with huge prices. The room was filled with a lot of things but most of them were useless. Pool in the room... Don't make me lough. Better even do not notice this in the description. Breakfast had low variety of food but great taste and quality. Minibar... What is the point to hold such giper-expensive prices for minibar? To grab additional money? Never will come back to Banyan - it is totally overestimated!
Reviewed August 18, 2013

Shum from China
Couple
Stayed one night in December 2012
hotel is good but too many people
Family Suites, pool, shuttle bus service
Too crowded during check in / check out times , very limited circulation area - Quite inconvenient access to pool areas and spa... some renovation works are still in progress (although it has been operated for more than 1 year!)
Reviewed August 16, 2013

Henry from Australia
Couple
Cotai Pool Suite King
Stayed one night in July 2013
Best of the Best
unbelievable size, excellent pool, luxury
Reviewed August 12, 2013

Trevor from Australia
Family with older children
Stayed 2 nights in August 2013
Tranquil luxury
The room design and furnishing, friendly professional staff and the swimming pool
Our stay was excellent, the hotel provided a calm oasis amongst the busy activity of Taipa.
Reviewed August 11, 2013

Yin from China
Couple
Cotai Pool Suite King
Stayed one night in August 2013
Bring your own bathroom cleansers
good variety and quality buffet breakfast, comfy lobby, big hotel room
As a luxury hotel famous for spa, can't believe the bathroom cleaners were that bad. Two star hotel quality shampoo, body cleanser, lotion, bath salt and soap. Only a tiny plate of bath salt. I planned to do a spa there before arriving the hotel. After seeing the stuff they provided me in the room, I knew I could save some money. Telephoned to ask for an iPhone charger, they said all chargers were borrowed. Later we went to the front desk to ask for the same thing, they said chargers were not allowed to be borrowed. Can't believe it. Though we can leave our phones for them and the will charge them in the room behind the front desk.
Reviewed August 11, 2013


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