Excellent 8.9
Based on 2035 reviews

Recent customer comments

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based on 2035 reviews
  • Cleanliness 9.3
  • Facilities 9.1
  • Location 8.7
  • Room Comfort/Standard 9.3
  • Service 9.4
  • Value for money 8.3
  • Food/Dining 8.4
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chong from Hong Kong
Stayed one night in June 2012
Good nice
Reviewed April 03, 2013

Ji from South Korea
Families with older children
Signature Pool Suite
Stayed one night in February 2013
spacious but does not like the small indoor pool
location, next to galaxy so we can enjoy the outdoor pool there
Reviewed April 02, 2013

lai from Hong Kong
Cotai Pool Suite King
Stayed 2 nights in March 2013
Very good for vacation
spacious room.
Reviewed April 02, 2013

JEFFREY from Singapore
Cotai Pool Suite King
Stayed 2 nights in March 2013
best hotel i ever stay in my life
large room,near casino,
Reviewed April 01, 2013

Jiratchaya from Thailand
Stayed one night in December 2012
huge room and cozy
smell very good, delicious breakfast, good service
Reviewed March 31, 2013

Thomas from United Kingdom
Families with older children
Stayed one night in August 2012
Amazing hotel in Macau. The rooms are spectacular!
Rooms. Service. Pool.
Reviewed March 28, 2013

Weng from Australia
Cotai Pool Suite King
Stayed one night in March 2013
best hotel in Macau, offering a relaxing enviroment after a long day of working
We always stay at the Banyan Tree Hotel, private pool in the middle of the room, modern design, staff are friendly, comfotable bed, access to casino. Great breakfast. Will definitely stay here again.
Reviewed March 25, 2013

Paul from United Kingdom
Cotai Pool Suite King
Stayed 2 nights in March 2013
Great room and excellent service
Service, design and comfort
The room is fun with the indoor mini-pool. But beware with the aircon on it does get very cold!
Reviewed March 22, 2013

JASON from United States
Cotai Pool Suite King
Stayed 2 nights in March 2013
After staying at "Banyan Tree Macau"
1. Luxury Rm. and Fitness Center, 2. Very nice and helpful staff, 3. Good breakfast and big wave pool
Banyan Tree Macau’s service impressed me and my wife as soon as we arrived in Macau airport. Shuttle bus was ready to pick us up from airport to hotel, as we arrived we were impressed by the size of the galaxy hotel and check-in service for us was fast. We were amazed once again when we arrived in our room with small pool, only negative side was even with big windows; our room’s view was construction site, which was not very attractive. Except for the view our stay at the hotel was excellent, nice choice and tasty breakfast. Most importantly service was top notch from start to end.
Reviewed March 22, 2013

Alejandro from Philippines
Families with young children
Stayed 2 nights in October 2012
Great place and spacious
convenient, large room and a mini pool inside the room
Reviewed March 21, 2013


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