Verified traveler reviews

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Very good



based on 2144 reviews
  • Cleanliness 8.3
  • Facilities 7.4
  • Location 7.8
  • Room Comfort/Standard 8.1
  • Service 8.0
  • Value for money 7.8
  • Food/Dining 6.8
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ling from Malaysia
Couple
Elite Room -Twin
Stayed 1 night in September 2012
Lovely hotel
Good Service by bell boys
The hotel location is good, very easy to get around or find something to eat. the stuff is very nice and room is clean. will stay again.
Reviewed September 29, 2012

Qi from Australia
Couple
Elite Room -Twin
Stayed 1 night in September 2012
Underwhelming Experience
Staff
As they have only 1 non-smoking floor ensure you specify this early and double bed (even though Macau is enforcing a non smoking indoors policy). The locale is a bit out of town but the upside is proximity to the ferry terminal and free shuttle. The foyer was overpowered by smoke from the adjoining casino area. The rooms were clean and bathroom decent sized. However, no iron was provided. Overall, i would not frequent the hotel again given the limited room configurations (twin) of non-smoking rooms available.
Reviewed September 26, 2012

KARL from Malaysia
Couple
Elite Room - King
Stayed 1 night in April 2012
Good location
casino
good location. within walking distance to other casinos and eateries. Also very near to the harbour to gain easy access to HK via the speed boat. room was clean, spacious and had all the complete toiletries. Reception staff were courteous and efficient.
Reviewed September 26, 2012

Chun from Hong Kong
Couple
Elite Room -Twin
Stayed 1 night in September 2012
Not a very good experience
Has shuttle
The hotel is full of smoking mainlanders. We were allocated a room that stank. We were allowed to switch room which was better. The bed is a little hard and not comfortable.
Reviewed September 25, 2012

JACINTA from Malaysia
Couple
Elite Room - King
Stayed 1 night in September 2012
lovely hotel
larges room i have never get before.
nice room, the hotel have Casino. enjoying staying there. the food in the hotel restaurant is so nice.
Reviewed September 24, 2012

Allen from United States
Solo traveler
Elite Room -Twin
Stayed 3 nights in September 2012
Casa Real Hotel
Clean bedroom
Overall the hotel was ok. The rooms were clean and the internet was fast. The only problem was the service. I requested 2 more bottles of water from housekeeping but was refused. Then i called the operator for 2 more bottles and they brought it right away. Bascially they should train the hotel staffs should have the same standards.
Reviewed September 22, 2012

Lynn from Australia
Couple
Elite Room -Twin
Stayed 2 nights in September 2012
Great location
conveniently located
Very convenient location, walking distance to restaurants, shopping area and shuttle bus service provided by the hotel is useful - using it travel between hotel/ferry point to other part of Macau.
Reviewed September 21, 2012

Ng from Malaysia
Family with young children
Elite Room -Twin
Stayed 1 night in May 2012
Great location
Easy to access casino
I booked two room through agoda and room was clean and nice. Great location with this price. Enjoy free bus travel around Macau.
Reviewed September 13, 2012

Yen from Singapore
Family with young children
Premier Deluxe King Room
Stayed 2 nights in August 2012
Lovely hotel in great location
Fast wifi at the lobby area
Its very conveniently located. Walkable distance to the fisherman's wharf.
Reviewed September 08, 2012

Zizheng from Canada
Couple
Elite Room -Twin
Stayed 1 night in August 2012
great price and good condition hotel
reasonable price and environment.
Everything was good about the hotel. The location is good too where it is near San Ma Lo. The only shortages are that I found a small cockroach in the room I stayed at, and that there isn't a warm water pool.
Reviewed September 07, 2012


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