2015
Very good 7.3
Based on 11057 reviews

Recent customer comments

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Very good



based on 11057 reviews
  • Cleanliness 7.4
  • Facilities 6.7
  • Location 8.0
  • Room Comfort/Standard 7.3
  • Service 7.2
  • Value for money 7.4
  • Food/Dining 6.4
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Sachit from India
Business traveler
Executive
Stayed 3 nights in October 2012
Pleasant Stay
Neat rooms and good hospitality
would recommend guest who are travelling for business purpose could plan to stay in this hotel and save cost.
Reviewed October 29, 2012
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John from Singapore
Group
Deluxe
Stayed one night in October 2012
Lovely hotel and good service
Love the bath tub and good Wifi access
Great stay, spacious room and enjoy your shower in a lovely bath tub. Not much shuttle bus in this hotel but well you can always travel to other bigger hotel for free shuttle bus
Reviewed October 29, 2012
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Kai from Singapore
Couple
Deluxe
Stayed one night in October 2012
Nice but old hotel
Free Upgrade of rooms!
The hotel is actually quite nice but it pales in comparison to the other grand hotels in Macau. As there was no in-house casino and only a small and dodgy one next door, we had to walk about 10mins to MGM/Wynn and it was a drizzling night! Hotel was overall comfortable but i say, when in Macau- you should pay more to stay in a grand hotel with their own casino..
Reviewed October 29, 2012
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cheryl from Singapore
Group
Family Suite
Stayed 3 nights in October 2012
Nice room, good location
Nice bedroom slippers
nice comfortable clean room, good location, poor wifi can't connect, no tissue paper, hotel claims it's only available from eleventh storey onwards or something.
Reviewed October 28, 2012
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Xylene from Philippines
Family with young children
Family Suite
Stayed one night in October 2012
Great hotel - very affordable
Good service
Family Suite of Emperor Hotel is really great. Room was enough for a big family. Restaurant inside the hotel was also good but there were lots of people eating lunch even until 1-2 in the afternoon, we ended eating in the VIP room with no additional charge, though it's not that different with the dining area for all but atleast we wont hear the loud conversations of all the other guests. I have only one comment, not only with Emperor Hotel but as a general comment in Macau. People from that area do not know how to speak in English. You have to do some sign language so they can understand it easily. Had difficulty conversing with the hotel staff in English language.
Reviewed October 28, 2012
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Pheereeya from Thailand
Family with young children
Deluxe
Stayed 2 nights in September 2012
Nice location
Location
Nice location to shopping and relax. Best time and place to be with family
Reviewed October 27, 2012
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CHU from Hong Kong
Couple
Stayed one night in September 2012
位置優越
位置優越
near to the outlying pier, convenience but not enough facilities, staff attitude fair, bad commodations,
Reviewed October 27, 2012
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Kim from Singapore
Group
Deluxe
Stayed 2 nights in October 2012
Great location but not so clean
Great location with reasonable price
Location was great but the room especially carpet was not very clean. The lobby and shuttle service can be improved though. Lobby only has two sofas which was always occupied and shuttle service was not efficient like the other hotels.
Reviewed October 26, 2012
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Michael from United States
Solo traveler
Deluxe
Stayed one night in October 2012
Very China Owned Hotel Management
size of room
The room size was decent;however, it was not as clean as western-style hotels. The carpet was dirty, and the bathroom was not in very clean condition. I compare this hotel to one you would stay at in China. This has great potential, but the management is definitely lacking.
Reviewed October 26, 2012
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ng from Singapore
Couple
Deluxe
Stayed one night in October 2012
nice hotel with big room.
big clean room and see though bathroom
it a nice, clean and big room with good wifi connection. see though window for bathroom. nice location which near to all facilities. will stay there again when i goin macau .
Reviewed October 26, 2012
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