2015
Very good 7.3
Based on 11057 reviews

Recent customer comments

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Very good



based on 11057 reviews
  • Cleanliness 7.4
  • Facilities 6.7
  • Location 8.0
  • Room comfort and quality 7.3
  • Service 7.2
  • Value for money 7.4
  • Food and dining 6.4
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TAN from Singapore
Group
Executive
Stayed 4 nights in January 2011
Good location with surrounding with many casinos.
Walking distance to foods,casino & shops.
breakfast manu too simple as compare to other hotel i ever stay, minimum a fried noodle or porridge for those can't or don't like bread. first time stay in this hotel feeling good because nearby with many food shop for meal and 4 to 5 big & small casino to try our luck.
Reviewed January 31, 2011

Mark from United Kingdom
Solo traveler
Deluxe
Stayed 3 nights in January 2011
No fills, good value
Locations and price
room slightly shabby: stained carpet, mildew in bathroom; staff are fairly friendly. the main plus points are large room, big tv, central location.
Reviewed January 31, 2011

Graham from Australia
Family with older children
Executive
Stayed one night in January 2011
Presentable hotel in very handy location
Central location for sightseeing, casinos
Made mistake of thinking Macau is like Hongkong. You must have a Chinese map – people mainly speak Cantonese. Portuguese place and street names are useless, as is your Mandarin pronunciation. My wife speaks Mandarin and Cantonese, and still had enormous trouble communicating – nobody knew Macau Tower (they had a local name for it). Can see a lot in less than half a day. Caught bus 23/32 to Macau Tower for lunch at 360 restaurant (also bungy jumping), then bus back to the hotel to check in. After lunch, 5 minute walk to the main bus terminal outside the Grand Lisboa, to Coloanne village for authentic Portuguese style town square and custard tarts at Stowe’s Bakery. Bus back to Venetian (wonderful new casino) then shuttle-bus to Ferry terminal from where we caught Wynn’s shuttle to see their water show (every 15 minutes), then across the road to the Grand Lisboa Casino for dinner (my 16 year old daughter could roam freely through the gaming areas) and then 5 minute walk back to our hotel.
Reviewed January 31, 2011

John from United Kingdom
Solo traveler
Deluxe
Stayed 2 nights in January 2011
Great location, helpful staff.
Ferry port pick up and drop off
Rooms good size. Upgraded on arrival. Friendly and helpful staff.
Reviewed January 31, 2011

Ying from Hong Kong
Family with young children
Deluxe
Stayed one night in January 2011
Great location and service with smail
Location near to major casinos in Macau
the hotel is convenient, close to major casinos in macau peninsula and within walking distance to nearby restaurants and tourist attarction sites. the area is well light-up and no worry for walking back to hotel at night. the cost is reasonable, provided not staying in friday and saturday.
Reviewed January 31, 2011

Lau from Hong Kong
Business traveler
Deluxe
Stayed 2 nights in January 2011
Best 4 stars price vs value hotel in Macau
location, price, room facility are geat
Emperor Hotel is a great hotel located in down town Macua. Placed right next to the Landmard hotel and clsed to all the 5 stars resorts like the Sands, Wynes, Star World, etc. The Emperor Hotel's room charge is one of the reasonable and the room facility is above the price. The one problem is the internet connect which is free but very slow in speed.
Reviewed January 30, 2011

seow from Malaysia
Group
Deluxe
Stayed one night in January 2011
great room but long waiting time for check in
nice room
nice room and breakfast but have to wait for check in. Dislike rude customer at the front desk. Good price for nice room.
Reviewed January 30, 2011

BOON from Malaysia
Couple
Deluxe
Stayed 2 nights in January 2011
Good location and rooms
Good location walking distance to major casinos like Grand Lisboa, MGM & etc. Rooms are spacious, clean and well furnished.
I took Taxi from Macau Airport to Emperor Hotel. Told the Taxi driver the hotel name. Taxi fare cost about MOP50+ Reach hotel in 20 minutes and it was evening then proceed to check-in immediately and the process was fast as there is no queue. Walk around the hotel and can see major casinos are quite nearby. Went to MGM -> Grand Lisboa -> Lisboa. From there can take shuttle bus to ferry and then take shuttle bus to Venetian.
Reviewed January 30, 2011

ABHISHEK from India
Couple
Deluxe
Stayed 3 nights in January 2011
Lovely hotel and service with a smile
location
hotel may look old from this out side, but it is well kept with all the basic amenities in need. it is located in macau city itself with a near by bus stop & also constant taxi stops in front of the hotel. free shuttle buses to the infamous venetian resort is just a block away
Reviewed January 30, 2011

douglas from Canada
Couple
Executive
Stayed one night in January 2011
good value for money
central location
decent room for price, concidering prices in macau major hotels are quite expensive
Reviewed January 30, 2011


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