2015
Very good 7.3
Based on 11056 reviews

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Very good



based on 11056 reviews
  • Cleanliness 7.4
  • Facilities 6.7
  • Location 8.0
  • Room Comfort/Standard 7.3
  • Service 7.2
  • Value for money 7.4
  • Food/Dining 6.4
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Mark from United Kingdom
Solo travelers
Executive
Stayed 2 nights in December 2010
Convenient location but rather dated hotel
Good location, large room
cold breakfast - no cooked food
The hotel is in a good location, near to the ferry and close to the main casinos like; wynn, Lisboa, Galaxy, and is close to the center of town. The hotel itself is rather old and has not been renovated, rooms are ok but the hotel has limited facilities such as no swimming pool. The executive club was disappointing. Breakfast was bread and cereal, tea and coffee but no cooked food. During the day it offered only tea and coffee and it closed at 6 pm. The hotel is value for money if you can get a cheap rate
Reviewed December 13, 2010
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Christopher from Australia
Couples
Executive
Stayed 2 nights in December 2010
Good Location for access to Mall of Asia, Airport
close to moa, casino linked
Pool area is dated
We stayed for a weekend. The Hotel staff at the Executive Level are pleasant and helpful. The Lounge area on Level 9 in a good place to relax away from the crowds
Reviewed December 13, 2010
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phyllis from Canada
Families with older children
Executive
Stayed 3 nights in December 2010
Great location and good value
Location and service
No transportation provided
This hotel has great location, and excellent service. The small places in the washroom need to be cleaned. Like behind the door and under the sink. And the breakfast in the executive floor should have better settings. Sitting in coaches and eating on the coffee table is not comfortable.
Reviewed December 13, 2010
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chin from Singapore
Couples
Deluxe
Stayed one night in December 2010
Nice & comfortable hotel.
Spacious room & have its class.
Checking in time quite slow.
We did have a good stay in this hotel and it was worth our money spent. The hotel provided free coach shuttel service makes it very covenient to reach the hotel from the ferry terminal upon our arrival in Macau. It has good location in the heart of the city, therefore going to all the casinos were within walking distances.
Reviewed December 12, 2010
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Kok from Singapore
Families with young children
Deluxe
Stayed 2 nights in November 2010
Ok location but indifferent service
Within walking distance to the Lisboa Hotels
indifferent service from the front office, strong cigarette smell in rooms
The front office seem understaffed in all areas (receptionists, cashiers, bell hops etc), no smile and indifferent service. Strong cigarette smell in my rooms despite me requesting for non-smoking rooms.
Reviewed December 12, 2010
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Ribeiro from Hong Kong
Couples
Deluxe
Stayed one night in November 2010
Convenient location.
located near major casinos.
hotel rooms need remodelling. Kind of run down.
The staff is friendly. The room was abit run down. The "glass window" in the bathroom with the shades are too tacky and the materials are worned. Other than that, the hotel location is great.
Reviewed December 11, 2010
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EVELYN from Philippines
Groups
Executive
Stayed 3 nights in November 2010
ok,the best
ambiance is good
nothing,everythings fine
i will be back again on my second visit to macau,its a wonderful experience
Reviewed December 11, 2010
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Siong from Singapore
Couples
Executive
Stayed one night in November 2010
Good location and spacious room
Big rooms, nice breakfast
No street views
The room at executive floor in Emperor Hotel is spacious and breakfast are also served in the same floor. Nice ambience's and near famous casinos.
Reviewed December 11, 2010
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Ida from Finland
Couples
Executive
Stayed one night in December 2010
Good value for money
The hotel location is good
The hotel is quite old and run down
The hotel is well worth its price, it is quite a lot cheaper than most hotels in Macao, and even though it has seen its best days, it is still a good night stop. The rooms are clean and spacious, most of the staff is quite helpful and friendly, and the concierge service works. The hotel breakfast in the executive lounge was a dissapointment and ends quite early (10:00), and the shuttle busses to the ferry terminal don't run that often (but then you just walk across the street to one of the bigger hotels/casinos with shuttle bus service every 15min).
Reviewed December 10, 2010
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Hew from Malaysia
Families with young children
Deluxe
Stayed one night in November 2010
Nice hotel
comfortable room; good location
Slow in service
Overall fine, just a little far by walk to historical park. Considered as big hotel room as compared to those hotels in HongKong. It's better book online else, no room available on the spot.
Reviewed December 10, 2010
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