2015
Very good 7.3
Based on 11053 reviews

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Very good



based on 11053 reviews
  • Cleanliness 7.4
  • Facilities 6.7
  • Location 8.0
  • Room comfort and quality 7.3
  • Service 7.2
  • Value for money 7.4
  • Food and dining 6.4
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Shirley from Hong Kong
Business traveler
Deluxe
Stayed one night in August 2014
Rooms need refurbishment!
Location
This hotel cannot be rated as 4 stars. The only thing good about this hotel is its location. When I booked this hotel, the information section shows that the hotel was recently refurbished in 2013 but it does not deliberate the whole fact that only certain executives suites were refurbished. The hotel lobby is decent and the staff are friendly and polite. But the rooms are just clean enough for the bedding and bathtub so that you cannot complaint. The room I stayed at was on the non-smoking floor but I did see cigarette burn and ashes marks almost everywhere on the carpet on the corridor and ALSO inside my room. The ceiling of the bathroom is not clean at all, molds are here and there. I'm willing to share the pictures and these issues should disqualify its 4 star rating. I will not choose Emporer next time if their rooms stay the same.
Reviewed August 06, 2014

Nelly from Indonesia
Family with young children
Deluxe
Stayed one night in July 2014
big room, good staf
near city, nice room, good facility
Recommend from agoda, from fren, low price
Reviewed August 05, 2014

LAM from Hong Kong
Couple
Executive
Stayed one night in July 2014
Good location
Location, Room Size,
Good location to access different places. Shuttle bus is not frequent as other hotels but the hotel is located near around few hotels thus it's pretty convenient to get on other shuttle buses. There are not much choices in breakfast.
Reviewed August 04, 2014

Lim from Malaysia
Solo traveler
Deluxe
Stayed 2 nights in July 2014
nice room
good location, nice room & reasonable price
- room condition good - good location - reasonable price - staff attitude not good (this is important for hotel)
Reviewed August 03, 2014

kek from Malaysia
Couple
Deluxe
Stayed one night in July 2014
ok
the room is clean , big
me and my husband enjoy staying to this hotel
Reviewed August 01, 2014

koou from Malaysia
Family with young children
Family Suite
Stayed 3 nights in April 2014
Nice Stay
location, silent , clean
The location is good where it is close to Star Galaxy hotel to board the free bus to Taipa. Also it is very close to central bus station to take bus to move around in Macau. Nothing to complain and everything is worth for the money paid.
Reviewed August 01, 2014

chee from Malaysia
Family with older children
Deluxe
Stayed one night in June 2014
good location near to casino,
relax, clean, friendly staff
great, easy to move other place,
Reviewed August 01, 2014

Yap from Malaysia
Family with young children
Deluxe
Stayed 2 nights in July 2014
casino
big , comfortable , casino nearby
good, comfortable .
Reviewed July 31, 2014

Yap from Malaysia
Family with older children
Deluxe
Stayed 2 nights in July 2014
this hotel room is big
room is big , convenience,not so cheap
good stay
Reviewed July 31, 2014

cheong from Singapore
Group
Deluxe Suite
Stayed 2 nights in August 2013
trip to macau
location, location. location
Hotel is have pretty old interior, staff not that helpful.
Reviewed July 30, 2014


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