2015
Excellent 8.7
Based on 7637 reviews

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Excellent



based on 7637 reviews
  • Cleanliness 9.2
  • Facilities 9.1
  • Location 8.7
  • Room comfort and quality 8.9
  • Service 9.0
  • Value for money 8.4
  • Food and dining 8.1
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Sung from South Korea
Solo traveler
Galaxy King
Stayed 3 nights in March 2016
need education for staffs....
check-in process is really awful... reception staffs were so slow, it tooks 10~20 minutes per each guest and I was waiting more than 1 hour..
Reviewed April 04, 2016
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utkarsh from India
Couple
Galaxy King
Stayed one night in February 2016
A real 5 star hotel with no issues
We stayed here for 1 night and got no complaints. Very huge hotel, clean, posh and good staff. Got no complaints, and would book it again when visiting Macau.
Reviewed April 04, 2016
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KAR from Hong Kong
Couple
Galaxy King
Stayed one night in March 2016
Good
Good
Reviewed April 02, 2016
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orlena from China
Couple
Galaxy King Room - City View
Stayed one night in March 2016
They should have improved the check in system
The queueing for check in took ages, the hotel should definitely improve on that
Reviewed April 02, 2016
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orlena from China
Couple
Galaxy King Room - City View
Stayed one night in March 2016
They should have improved the check in system
The queueing for check in took ages, the hotel should definitely improve on that
Reviewed April 02, 2016
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Hau from Hong Kong
Couple
Galaxy King
Stayed one night in March 2016
No late check out .
Check out too early.
Reviewed April 01, 2016
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Ryan from Hong Kong
Business traveler
Galaxy King
Stayed one night in November 2015
good hotel but restaurant is not good
this is a very good hotel also good for holiday with family with nice beach. the Korean restaurant inside the mall is very shit service, staff is very rude and not friendly at all, absolutely not recommended.
Reviewed April 01, 2016
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Wai from Hong Kong
Family with young children
Galaxy King
Stayed one night in March 2016
Nice hotel with good services
Hotel room is spacious and clean. Staff at front desk, lobby and restaurant are very helpful. With shuttle bus to major spots of the city. Highly recommended.
Reviewed April 01, 2016
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Yin from Hong Kong
Couple
Galaxy Twin
Stayed one night in March 2016
Customer service and location
check-in process is very slow, I spent over 40 mins waiting time to get the room keys. Counter customer service is not good. There were many China visitors, and always can see their rude attitude. Location is good, shuttle bus lines are good enough for travelers to visit other places.
Reviewed March 30, 2016
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Rhys from Thailand
Couple
Galaxy King
Stayed 3 nights in March 2016
Galaxy
Great for the pools ect if you get bored of the casinos.
Reviewed March 29, 2016
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