Excellent 8.2
Based on 823 reviews

Recent customer comments

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Excellent



based on 823 reviews
  • Cleanliness 8.4
  • Facilities 7.5
  • Location 8.9
  • Room comfort and quality 8.4
  • Service 8.3
  • Value for money 7.8
  • Food and dining 7.5
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SIEOW from Malaysia
Solo travelers
Stayed 2 nights in March 2015
GOOD SERVICES
GOOD LOACTION, CLEAN ROOM
Reviewed March 19, 2015

Pit from Hong Kong
Business travelers
Stayed 2 nights in March 2015
Nice Place for Business Trip
Excellent Food
Reviewed March 16, 2015

Seah from Singapore
Families with older children
Stayed one night in March 2015
Satisfied experience (:
Good Customer service, Comfy bed, Bath Bomb
Good, we went to casino for a few hours though i felt that the layout wasn't as good, since thy are seperated into different floors, the place look small
Reviewed March 15, 2015

yongyi from China
Couples
Stayed one night in March 2015
good location and services
location, services, clean
Reviewed March 14, 2015

VINCENT from Malaysia
Couples
Stayed one night in November 2014
Location
Good
Reviewed March 12, 2015

yap from Malaysia
Groups
Stayed 4 nights in February 2015
Good location
Food, game,
Reviewed March 07, 2015

Jun from Malaysia
Business travelers
Stayed 2 nights in December 2014
Great Staff , Comfort , Great Location
Great Staff , Comfort , Great Location
Reviewed February 25, 2015

Tal-El from Australia
Couples
Stayed one night in February 2015
Average stay
Location
This hotel is 5 star by name only. If you take away the glitsy appearance you are left with unpleasant staff. Our check in was average but when we asked for a taxi we were told to get our own. When it came to checking out we got a cold attitude and not even a smile. The concierge department was okay but again did not go out of the way to assist. We had a sale price so not complaining and we didn't eat so can't comment on the food. Luckily we only stayed one night.
Reviewed February 23, 2015

CHIH-WEI from Taiwan
Solo travelers
Stayed 2 nights in February 2015
Nice
Good location and special outlook.
Reviewed February 22, 2015

yongyi from China
Solo travelers
Stayed one night in February 2015
good location
location, nice Japanese buffet, clean
Reviewed February 20, 2015


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