Excellent 8.2
Based on 827 reviews

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Excellent



based on 825 reviews
  • Cleanliness 8.4
  • Facilities 7.6
  • Location 8.9
  • Room comfort and quality 8.4
  • Service 8.3
  • Value for money 7.8
  • Food and dining 7.5
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SWEE from Malaysia
Group
Stayed 2 nights in May 2016
Very good location, cleanliness,good breakfast
Very good location, cleanliness,good breakfast
Reviewed May 22, 2016
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douglas from United States
Solo traveler
Executive Studio
Stayed 3 nights in May 2016
Will return
Annie Wang was a great Hostess speaks perfect English gave great suggestions!
Reviewed May 19, 2016
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TAN from Singapore
Solo traveler
Superior King or Twin Room (Free Upgrade to Deluxe Room)
Stayed 3 nights in May 2016
Another good experience at Macau
The location of this hotel is excellent. There is a 24 hours mini-mart and a small eatery that operate till 2am across the road. And also easily accessible to many good eateries round the area. Facilities - There is a food court within the hotel itself that operates very late at night. The casino had 4 levels ranging from the tables to self play electronic gambling. Staff was very polite and fast in doing the check in.
Reviewed May 16, 2016
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james from Singapore
Couple
Family Room (3 Adults)
Stayed 3 nights in April 2016
Dispute with the hotel rate when checking out
My booking was done on 10th April and was told the charges is S $649.57 inclusive of taxes and fee for my 3 night stay which is stated clearly in your confirmation email. However, Gand Emperor insisted that this charges was not included 15% taxes and svs fee. As a result, we had no choice but to settle the charges which ended with additional S$98. According to Grand Emperor, this problem was lied on Agoda and Booking.com. Can Agoda or Booking.com clarify this matter and get the refund for us as had caused so much inconvenience and the feeling of clarifying the charges making us lose confidence with Agoda.
Reviewed April 29, 2016
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Tuan from Singapore
Solo traveler
Stayed one night in April 2016
Upgrade
free upgraded room.
Reviewed April 25, 2016
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Seow from Singapore
Couple
Stayed 2 nights in April 2016
Decent
First time here. Expected more.
Reviewed April 18, 2016
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lim from Malaysia
Family with teens
Stayed 2 nights in May 2015
Hotel condition
The hotel is clean and easy access to tourist area
Reviewed April 15, 2016
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Pei from Malaysia
Group
Superior Room - City View
Stayed one night in July 2015
Not bad. Value for money
There's a "canteen" located in their casino, food not bad and very cheap. Remember to try..
Reviewed April 03, 2016
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Cheong from Macau
Solo traveler
Stayed one night in July 2015
clean room with nice view
good location to go shopping and walk around
Reviewed March 23, 2016
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Yi-hui from Taiwan
Group
Stayed 2 nights in January 2016
good
good
Reviewed February 22, 2016
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