Excellent 8.7
Based on 951 reviews

Recent customer comments

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based on 951 reviews
  • Cleanliness 9.4
  • Facilities 9.0
  • Location 8.5
  • Room Comfort/Standard 8.9
  • Service 9.2
  • Value for money 8.3
  • Food/Dining 8.0
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Chia from Singapore
Family with teens
Stayed 2 nights in July 2014
Too dark....
Fast check-in/out , friendly staff & Big room...
The lobby.. lift area.. inside the lift.. all is very dark... painting inside the room look abit creepy... Wun dare to return back to my room alone... beside that.. nth much
Reviewed July 06, 2014

Chek from Singapore
Family with young children
Stayed 1 night in June 2014
Great customer service. Nice and clean room.
Quite but still convenient. Clean and spacious room.
Very delightful. Will definitely try other Grand Hyatt hotel in other countries.
Reviewed June 20, 2014

Kuan from Malaysia
Stayed 1 night in June 2014
Clean comfy and spacious room
Conveniently located. A lot of shopping. Luxurious room
Very pleasant and luxurious stay. Highly recommended.
Reviewed June 20, 2014

Cynthia from Singapore
Family with teens
Stayed 1 night in June 2014
Quiet Hotel with good comfort
Quiet, free transportation to all major attractions and places, nice reasonably priced comfortable room
Reviewed June 18, 2014

Richard from United Kingdom
Stayed 1 night in May 2014
awesome location and close to night life.
Comfort, Luxury and relaxing
Reviewed June 10, 2014

Tan from Malaysia
Stayed 2 nights in June 2014
Pleasing and warm feeling
Swimming pool, comfortable room and facilities
The best casino hotel I ever had. Good service and overall facilities
Reviewed June 08, 2014

QIAN from China
Stayed 1 night in June 2013
Very good price and really had a nice stay there
spacious room, friendly and professional staff, great room views
I booked the en-suite at a very good price which was only 200 HKD more than standard room rate. The en-suite is really fantastic. 6 people stayed in the room and we never felt crowded!!!
Reviewed May 22, 2014

Cheung from Hong Kong
Family with young children
Stayed 1 night in October 2013
Spacious room & nice experience in the club lounge
Rooms are large and stylish. We booked the rooms on the club floor with free access to the lounge. Worth a relaxing evening break there with variety of snacks and dinks served.
Reviewed May 21, 2014

LO from China
Stayed 1 night in April 2014
A splendid hotel with rooms for improvement.
Big swimming pool, rooms are large & near to the great water show.
The room is big & tidy. Staff are pretty cool. Big swimming pool but windy. Room not ready until 16:00
Reviewed May 01, 2014

Rahman from Hong Kong
Family with young children
Stayed 1 night in April 2014
Enjoyable and friend staffs at the hotel
dining, close to watching show, close by shoping
This is my 2nd stay at Grand Hyatt Macau, the room is clean and staffs there are friendly. Gave my whole family a pleasant experience during the stay.
Reviewed April 22, 2014


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