Very good 8.0
Based on 1231 reviews

Recent customer comments

Filter by traveler type
Very good



based on 1231 reviews
  • Cleanliness 8.0
  • Facilities 8.1
  • Location 8.2
  • Room Comfort/Standard 8.3
  • Service 8.2
  • Value for money 7.8
  • Food/Dining 7.4
Sort by

Siew from Singapore
Couples
Stayed 5 nights in September 2010
excellent
good service
Comfortable
Reviewed November 12, 2014

chun from China
Solo travelers
Stayed one night in November 2014
nice hotel
good service, good looking each part of the hotel, clean and neat
feeling good to stay in such nice hotel.
Reviewed November 11, 2014

Lap from China
Families with young children
Stayed one night in November 2014
Excellent place with excellent people and services
Outdoor pools in winter; kids room; F&B areas
Reviewed November 09, 2014

Ratapon from Thailand
Couples
Stayed one night in November 2013
classic style and clean hotel
Location, Good Dim Sum, nice environment
I loved that time stayed in Grand Lapa, It's very nice and quiet. Unforgetable Dim Sum in the restaurant is very good experience there.
Reviewed October 28, 2014

CHAN from China
Business travelers
Stayed 2 nights in September 2014
Expensive
Expensive
very expensive because of holiday.
Reviewed October 28, 2014

Veronica from Singapore
Business travelers
Stayed one night in October 2014
Large comfortable room
Large room, location, staff service
Hotel is comfortable and Thai food is fantastic. Location is very good, near ferry terminal and local eateries. Staff was helpful and offered good suggestion and alternatives when asked about transportation.
Reviewed October 21, 2014

Andrew from United States
Business travelers
Stayed one night in October 2014
Lapa Review
location, price, service
Good hotel for value
Reviewed October 19, 2014

shaun from United States
Families with young children
Deluxe Resort View Room
Stayed one night in October 2014
Macau Stay
Service, outdoor facilities, and the useful assistance
Although the carpet and rooms have an old smell, the overall facility is fantastic. The primary reason for the great review was the service. Every individual was helpful, pleasant and very quick to assist. Each detail from the room service, the lobby staff and the spa/ lifeguards was pleasant and such a welcome change from Hong Kong. Additionally, the professionalism was that of a 5 star hotel with a very reasonable price. Overall, it was one of the best stays I have had.
Reviewed October 03, 2014

LUISA from Spain
Business travelers
Grand Deluxe Resort View King
Stayed 2 nights in March 2014
Classic hotel
Location,breakfast,location
Rooms could use a new decor
Reviewed September 28, 2014

MA from China
Solo travelers
Superior City View (King / Twin)
Stayed one night in May 2014
my comments
i don' know, it is not that good
the facilities were a little bit old... but the location is quite good!
Reviewed September 28, 2014


1

Select loyalty program

PointsMAX
Language
Loyalty Program A Loyalty Program A
Loyalty Program B

In the menu, click PointsMAX and select your favorite loyalty program.

2

Select a room that earns points

Hotel Room A
Room Info
This booking earns
5,000 points

Choose a room offer that comes with points, which are earned automatically with that booking.

3

Enter membership ID

Country of passport
Program Membership ID
1234

Fill in the membership number for you selected program when completing your reservation. The points will be added to your account after you check out.

Start here and select your preferred program: