Recent customer comments

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Very good



based on 3976 reviews
  • Cleanliness 7.8
  • Facilities 7.0
  • Location 7.3
  • Room comfort and quality 7.5
  • Service 7.6
  • Value for money 7.5
  • Food and dining 6.5
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Sook from Malaysia
Families with young children
Premier
Stayed one night in December 2013
Comfortable however a little far from the city
Good bell boy, Good tub and comfortable
Overall acceptable. The only disappointment is that it does not have wifi access which is great inconvenient to the travellers who is staying there
Reviewed December 24, 2013

Syh from Malaysia
Business travelers
Premier
Stayed 3 nights in December 2013
OK, not bad.
Staff responses fast to request.
The only bad thing is there is not free internet in room, while the free wifi at lobby always disconnected :(
Reviewed December 23, 2013

Thomas from Ireland
Couples
Premier
Stayed one night in December 2013
Very comfy bed - slept like a log
bed, staff, location
Reviewed December 20, 2013

THERESA from Malaysia
Families with older children
Premier Deluxe
Stayed one night in December 2013
The hotel is nice and comfortable
Comfortable, affordable and friendly staffs
Overall is good, only thing is the location is abit far
Reviewed December 18, 2013

Chuong from Australia
Couples
Premier
Stayed one night in December 2013
Quite good & convenient
Loacation, shuttle bus service & large room
Check-in time was delayed. We'd arrived at the hotel at 2:30pm, it took 20 minutes to complete the check-in procedures, but we had to wait until 3:30pm to get our room, even though the standard check-in time was 3:00pm.
Reviewed December 18, 2013

Zhaoshuya from China
Couples
Premier
Stayed 2 nights in December 2013
Comfortable
Clean room; really non-smoking room, no bad smell at all; comfortable beds; good location
Pretty good stay. The bed was comfortable, the room was clean. The location was good, close to old town and city center. However, the Bellman was not very friendly or helpful, when we asked for directions, he told us "no, no English". Then we asked again in Chinese, he told us "not sure". When we were waiting for taxies, there was no one directing the line, so that people were pulling scams - you have to fight for a taxi. In front of hotel, there was construction for sky train - pretty dusty and noisy when you walk out. The price during weekend is prelatively high considering there is no wifi in the room...and the wifi at lobby is BAD! so...not quite convenient for business people.
Reviewed December 18, 2013

Lam from Hong Kong
Solo travelers
Premier
Stayed one night in November 2013
Room is clean and friendly staff
Good location. Value for money and room is clean
Reviewed December 17, 2013

Rachel from Philippines
Couples
Premier
Stayed 6 nights in December 2013
Value for Money
Comfort, Affordability (Agoda Promo Deal), Accessibility
HOTEL BLDG - facade and lobby wasn't impressive and doesn't look modern ROOM - clean and spacious but was given a room with 2 beds instead of a large bed for a couple LOCATION - centrally located and accessible to public transportation. No airport transfer offered unless you personally ask the concierge PRICE - pricey if based on its regular price but affordable if they continue with their promo deals STAFF - pleasant but majority of them doesn't speak English when they are catering to guests from all other the world
Reviewed December 17, 2013

Ko from Hong Kong
Groups
Premier
Stayed one night in December 2013
Nice location and well renovated
Good location, close to tourist spot, nice room
The room is very new and nicely renovated. Quiet, with a nice gym room.
Reviewed December 16, 2013

CHEW from Malaysia
Families with young children
Premier
Stayed one night in November 2013
Great hotel to stay
Near to major attraction, room rate are reasonable and quiet
Near to major attraction, room rate are reasonable and quiet
Reviewed December 16, 2013


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