Excellent 8.5
Based on 1897 reviews

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Excellent



based on 1897 reviews
  • Cleanliness 9.0
  • Facilities 8.7
  • Location 8.7
  • Room Comfort/Standard 8.8
  • Service 8.9
  • Value for money 8.2
  • Food/Dining 7.6
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Wing from Hong Kong
Couple
King Room
Stayed 1 night in September 2015
not bad
clear, service, non
Reviewed October 07, 2015

byunggu from South Korea
Couple
King Room
Stayed 2 nights in September 2015
Great HOTEL
ROCK, CLEAN, FUN
good price good hotel
Reviewed September 30, 2015

Terrence from Hong Kong
Couple
King Room
Stayed 1 night in September 2015
Does not worth that amount of money
Location
Went to Bon Jovi concert and then a night stay at the Hard Rock Hotel. Just to highlight some points that I believe this hotel did not worth that money at all. 1) Arrived at 3:30PM - rooms were not ready yet - needed to return in another 30 mins. Re-arrived at 4PM, queued for like 15 mins while other staffs were not trying to help fasten the reception instead they just hanged around chit-chatting. 2) In the room there were some odd smells. Not bad but odd. It's around the air, on the bed and everywhere. 3) Got room at 4:00PM and check-out at 11:00AM next day. And this costed around US$250. One shall expect more.
Reviewed September 28, 2015

Catherine from United Kingdom
Group
King Room
Stayed 1 night in September 2015
Hard Rock Group trip
The staff are friendly and courteous. The rooms are a good size and well laid out and the beds are incredibly comfortable.
Our stay was good but our friends who were celebrating their wedding anniversary were offered a free mini bar as a gift and it contained just 1 beer and 5 soft drinks. Very disappointing compared to the mini bars in the other rooms which were well stocked and reasonably priced for hotels.
Reviewed September 28, 2015

Tan from Singapore
Family with older children
Queen Room with 2 Queen Beds
Stayed 2 nights in September 2015
Nice!!!
Rock Theme
Great with friendly staff.
Reviewed September 28, 2015

Tan from Singapore
Family with older children
Queen Room with 2 Queen Beds
Stayed 2 nights in September 2015
Great Hotel with Rock Theme
Location, Rockatmosphere and Free Shuttle Bus
Friendly staff, great pool and good atmosphere. Should provide breakfast, food in macau is expensive.
Reviewed September 28, 2015

Rosman from Malaysia
Family with young children
Queen Room with 2 Queen Beds
Stayed 1 night in September 2015
Impressive Hotel!
Location/facilities and very nice room
excellent!
Reviewed September 28, 2015

Chanthima from United Kingdom
Couple
King Room
Stayed 3 nights in September 2015
Breakfast worth forgetting
Location, staff ability, cleanliness
220 HKD for breakfast, very poor selection and staff were unhelpful when asking for service at the egg-station. Other issues with wrong order, bad milk did not help improve perception of the hotel. We were only 2 people eating there at 7am, expected better for the price. Go to the Starbucks in the hotel complex for better service.
Reviewed September 27, 2015

Yusriman from Brunei Darussalam
Solo traveler
King Room
Stayed 2 nights in September 2015
Hark Rock Hotel is an impressive hotel
breathtaking view and surrounding, near to malls, awesome staff
Would love to come & stay here again in near future. Suggestion for halal food also served at this marvelous hotel.
Reviewed September 27, 2015

Mohamad from Malaysia
Couple
King Room
Stayed 3 nights in September 2015
Good for gambling
Luxury
Relly good stay that hotel provide free shuttle service
Reviewed September 24, 2015


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